Assistant Facilities Manager
JLL | |
United States, California, Culver City | |
Sep 24, 2024 | |
We're JLL. We're a professional services and investment management firm specializing in real estate. We help organizations around the world achieve their ambitions by owning, occupying and investing in real estate.
If you're looking to step up your career, JLL is the perfect professional home. At JLL, you'll have a chance to innovate with the world's leading businesses, put that expertise into action on landmark projects, and work on game-changing real estate initiatives. You'll also make long-lasting professional connections through sharing different perspectives, and you'll be inspired by the best. We're focused on opportunity and want to help you make the most of yours. Achieve your ambitions - join us at JLL! Role Purpose Reporting to the Facilities Manager and working as part of the overall Facilities Team, the Assistant Facilities Manager will provide support for all facilities management (FM) at corporate offices within a unique studio lot where our client, Amazon, operates at the intersection of tech and entertainment. They will manage a range of services and provide the necessary support to ensure the efficient and effective operation of the site. What this job involves Work with Facilities Manager to oversee the delivery of maintenance and repair services within a multi-building campus environment Support work order management for in-house staff and third-party vendors, driving performance to meet or exceed Key Performance Indicators (KPI's) and Service Level Agreements (SLA's) Act as escalation point for team of facility coordinators with an expectation to find clarity amid ambiguity Manage the maintenance of existing contracts, with ability to source local services and goods through 3rd party suppliers, managing those relationships and driving vendor performance Assist in the development and management of operating and capital budgets, managing POs, confirming work completion, and ensuring timely vendor payment Act as strategic partner to client, working with site leaders to meet creative needs within available resources Assist with the successful execution of internal and external client events and productions, with occasional off-hours support needed Successfully partner with other vendor service providers at the site, including reception, mail operations, security, meeting & events, janitorial, and food service Ability to provide 24/7 emergency call support Special projects may be assigned beyond this core scope depending on client needs Every day is different, and in all these activities, we'd encourage you to show your ingenuity. Sounds like you? To apply you need to have: Prior experience leading others or supervising work within a high-profile corporate environment Prior success managing work order systems with high volume of tickets and established KPIs Ability to drive own performance and the performance of others through effective time management, balancing and completing project priorities amongst frequent and recurrent customer requests Excellent verbal and written communication skills with the ability to calibrate messaging to diverse audiences Superior customer service skills with the ability to maintain professional at all times Comfort dealing with ambiguity and adapting to a quickly moving and ever-evolving work environment Prior experience in facilities, workplace services, property management, studio operations, hospitality, or related field preferred Basic knowledge of building systems (mechanical and electrical systems) preferred What you can expect from us You'll join an entrepreneurial, inclusive culture. One where we succeed together - across the desk and around the globe. Where like-minded people work naturally together to achieve great things. Our Total Rewards program reflects our commitment to helping you achieve your ambitions in career, recognition, wellbeing, benefits and pay. Join us to develop your strengths and enjoy a fulfilling career full of varied experiences. Keep those ambitions in sights and imagine where JLL can take you... Apply today at jll.com/careers. |