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Assistant Facility Manager

JLL
United States, Wisconsin, Milwaukee
250 East Wisconsin Avenue (Show on map)
Oct 02, 2024
Assistant Facility Manager
Milwaukee, WI 53202
Onsite - Mon-Fr, 9:00 AM-5:30 PM

Assist the Account Lead in the delivery of services to operate and maintain the property including customer/client services, financial management, facility maintenance, procurement, and supplier management. Develop client relationships with key representatives in supporting client's operation and maintenance objectives

Job Responsibilities
Maintain client satisfaction with delivery of Facility Management services and support programs to increase customer satisfaction.
Be the primary communication hub for the department internally to the building
Oversee CMMS system to meet internal and client objectives.
Manage work order process, systems and associated data continuity.
Manage Purchase orders throughout life cycle including invoice management
Maintaining of technical library
Vendor management- ensure vendors are badged, help to setup new vendors, scheduling and report acquisition.
Maintain hard key system including signing out of keys* Meet or exceed site Key Performance Indicators (KPI's); monitor Service Level Agreements (SLA's) monthly to identify potential challenges and plan corrective actions accordingly.
Assist with Project Management
Supply ordering and product searches
Support compliance with JLL minimum audit and compliance standards in facility management, financial management and operational policies and procedures
Enforce all Company policies and training requirements regarding safe and efficient operations and work practices.
Implement and monitor hazard control and team safety practices, ensure compliance with GSA standards and Jones Lang LaSalle operations standards
Demonstrate strong collaboration and teamwork within the account team, by including driving the development and implementation of IFM best practices and innovations.
Any and all other duties and tasks assigned.

Job Qualifications
Minimum of 3 years of industry experience required either in the corporate environment, third party service provider or as a consultant.
Excellent customer, computer, managerial, verbal, and written communication skills
Ability to multi-task and effectively organize responsibilities in a fast pace environment to achieve JLL and client objectives.
Proficient level of computer skills including MS Word, PowerPoint, Excel, and Outlook.
Excellent analytical, interpersonal and communication skills with the ability to communicate complex technical issues in an easy-to-understand manner.
Basic knowledge of building systems(HVAC, plumbing, electrical, carpentry).
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