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Assistant Facilities Manager

JLL
United States, Pennsylvania, Coopersburg
Oct 02, 2024
Assist the Facility Manager in the delivery of services to operate and maintain the property including customer/client services, financial management, facility maintenance, procurement, and supplier management. Develop client relationships with key representatives in supporting client's corporate real estate goals and objectives.
Maintain client satisfaction with delivery of Facility Management services and support programs to increase customer satisfaction
Support compliance with Jones Lang LaSalle minimum audit and compliance standards in facility management, financial management and operational policies and procedures.
Meet or exceed site Key Performance Indicators (KPI's); monitor Service Level Agreements (SLA's) monthly to identify potential challenges and plan corrective actions accordingly.
Enforce all Company policies and training requirements regarding safe and efficient operations and work practices
Demonstrate strong collaboration and teamwork within the account team, by including driving the development and implementation of IFM best practices and innovations
Support work order management for in house staff and vendors as necessary. Support facility soft services as needed and directed such as: meetings preparation, conference room reservations, food services, parking, vending, and badging.
Maintain Client's Fleet program.
Support the local Corporate office by traveling to their remote sites once a week in Philadelphia and Conshohocken.
Any and all other duties and tasks assigned.
Minimum of two years of industry experience required either in the corporate environment, third party service provider or as a consultant.
Excellent customer, computer, managerial, verbal and written communication skills
Ability to multi-task and effectively organize responsibilities to achieve portfolio goals and objectives
Basic knowledge of building systems a plus (mechanical and electrical systems).
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