Data Center Technical Training Manager
 JLL | |
 United States, Ohio, Cincinnati | |
| 312 Walnut Street (Show on map) | |
 Sep 24, 2024 | |
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RESPONSIBILITIES Data center or critical facilities training experience is required.
Onboard all new employees for region. Deliver qualification program to engineers/leads/chiefs. Evaluate strengths and weaknesses of the operations teams and determine appropriate corrective actions to upgrade knowledge and skill gaps. Oversight of the training program (TDP) process. Ambassador to the Critical Awareness Process. Translate critical facilities requirements into training sessions and share with the platform when applicable. Coordinate and manage delivery of the site drill program. Build annual training programs w/schedules. Audit established programs, ensuring latest versions are documented. Maintain records on all training activities. Integrate client systems training into overall training program. Regional HSE lead; 5% of workload. Performs additional job duties as requested. MINIMUM REQUIREMENTSMust have minimum 5 years' experience with a strong data center/critical facility background, including UPS Systems, emergency generators, and switchgear Ideal candidate will have a minimum of 2 years of direct training experience, including demonstrated curriculum development and delivery. High School diploma or GED equivalent Working knowledge of computer applications including Word and Excel. Demonstrated verbal/written communication skills. Proven record of excellent internal and external customer service. Position may require up to 30% regional travel as required. About JLL - We're JLL-a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That's why we're committed to our purpose to shape the future of real estate for a better world. We're using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities. Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we're honored to be recognized with awards for our success by organizations both globally and locally. Creating a diverse and inclusive culture where we all feel welcomed, valued, and empowered to achieve our full potential is important to who we are today and where we're headed in the future. And we know that unique backgrounds, experiences, and perspectives help us think bigger, spark innovation, and succeed together. | |