Supply Chain Business Systems Analyst

The Business Systems Analyst role encompasses four distinct levels of expertise within the Johns Hopkins Health System: Business Systems Analyst I, Business Systems Analyst II, Senior Business Systems Analyst, and Business Systems Program Director. Each level plays a critical role in Sightline's success in implementing and optimizing our new ERP system. Successful candidates will be assigned to a specific level based on a combination of their interests and the amount of related experience and education.

Experience with a cloud-based ERP solution; candidates with Workday and/or SAP experience are strongly encouraged to apply.

General Position Summary:

Sightline is seeking Supply Chain Business System Analysts. These positions represent an opportunity to join our Sightline Supply Chain functional team. The Supply Chain Business Systems Analyst team focuses on transforming and optimizing supply chain operations through the new ERP system. Analysts will work closely with supply chain stakeholders to define the critical people, process, and technology elements and opportunities embedded across the health system. By identifying and implementing process improvements and technical solutions, the team ensures accurate supply chain data management and reporting, enhances decision-making capabilities, and supports the organization's supply chain efficiency, visibility, and performance.

As a valued member of the Supply Chain Integration team, you will specialize in one or more of these crucial supply chain activities: Inventory Management, Supply and Demand Forecasting, Strategic Sourcing Lifecycle and Event Management, Contracting Lifecycle, Master Data Management, Procure to Pay (P2P), Clinical Supply Data Integration, and Consolidated Services Center (CSC) / Warehouse Management Integration.

Business Systems Analyst I will serve as a business function and system expert for module(s) or sub-modules(s) of the new ERP System focusing on understanding and documenting basic Supply Chain business processes. Working closely with internal stakeholders, the Business Systems Analyst I will utilize those requirements to identify appropriate technical solutions and any associated business process enhancements for the future state system. The position will also be responsible for contributing to associated testing and training activities including documentation and execution.

Business Systems Analyst II will include all of the responsibilities above but will expand to include the identification and documentation of requirements for moderately complex business processes. The successful candidate will also be responsible for project management for smaller sub-projects within the Supply Chain functional area.

Senior Business Systems Analyst will be responsible for all of the above but will expand to include the identification and documentation of requirements for highly complex processes and moderately sized sub-projects within the Supply Chain functional area. As a more experienced analyst, this position provides ongoing mentorship and guidance to those in the Business Systems Analyst I and II positions.

Business Systems Program Director will provide strategic leadership and operational oversight for a Supply Chain functional team of analysts in support of one or more modules within the new ERP system. The position will lead a team of analyst to guarantee highly effective execution of core discovery, implementation, and testing activities for the Supply Chain functional area including defining standards and processes to ensure conformity with overarching project requirements. The successful candidate will lead project management for the team and ensure alignment with the overall Project Sightline leadership and the broader project team for the Supply Chain functional area.

More detailed descriptions for each of the four levels are available here.

Minimum Requirements

All levels require a bachelor's degree. Business Systems Analyst II, Sr. Business Systems Analyst, and Business Systems Program Director require experience with varied interpersonal and technical skills, along with demonstrated skills in interacting with members from all organizational levels to diagnose problems, develop, and implement that could be process or technically-oriented.

Business Systems Analyst I

• Requires 4 years of progressively responsible experience working in the Supply Chain functional area or working in systems analysis.
• Requires two years' experience as an ERP user.

Business Systems Analyst II

• Requires six years of progressively responsible experience working in the Supply Chain functional area or working in systems analysis.
• Requires three years of experience as an ERP system user.

Sr. Business Systems Analyst

• Requires eight years of progressively responsible experience working in the Supply Chain functional area or working in systems analysis.
• Requires four years of experience as an ERP system user.

Business Systems Program Director

• Requires ten years of progressively responsible experience working in the Supply Chain functional area or working in systems analysis.
• Requires six years of experience as an ERP system user and some experience leading projects.

Preferred Qualifications:

• Experience working in a higher education, academic medical center, and/or health care setting.

• Experience with a cloud-based ERP solution; candidates with Workday and/or SAP experience are strongly encouraged to apply.
• Experience with scoping, requirements gathering/definition, documentation, testing, training, and support.
• Lead position: Strategic leadership experience
• Additional experience may substitute for missing education.

Special Knowledge, Skills, and Abilities:

• Excellent communication skills, including the ability to listen and effectively synthesize information from subject matter experts; the ability to write and present clearly and concisely; and the ability to facilitate effective meetings and engage participants.
• Ability to create highly effective business analysis and project management artifacts.
• Ability to understand, analyze and document dependencies and impacts in a highly integrated system or within overlapping business processes.
• Ability to effectively work with loosely defined or high-level requirements and schedules.
• Advanced proficiency with Microsoft applications, especially Excel, Visio, and PowerPoint.
• Ability to function effectively within a structured project management environment.
• Ability to provide mentorship and guidance to newer analyst
• Ability to lead, build, and develop highly collaborative cross-functional teams; ability to effectively supervise analyst with a range of experience.