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Dynatrace Product Architect

Health Care Service Corporation
United States, Illinois, Waukegan
3625 Amhurst Parkway (Show on map)
Oct 23, 2024

Required Job Qualifications:

* Bachelor degree and 8 years in Information Technology or relevant experience OR Technical Certification and/or College Courses and 9 year Information Technology experience OR 10 years Information Technology experience.

* Lead and deliver requirements, scoping and design workshops, ensuring requirements are well documented

* Provide expert level support and technical mentoring to implementation team

* Maintain deep, comprehensive knowledge of Dynatrace's capabilities and constraints.

* Recognize and develop opportunities to leverage Dynatrace as a platform.

* Partner with product owners on platform road mapping, communicating prioritized customer integrations/new products with leadership

* As a senior technical member of the team, deliver hands-on configuration, development and integration services and serve in a delivery assurance capacity for all project deliverables

* Plan and coordinate all phases of testing and test acceptance; design and oversee development of testing related work products; lead test remediation cycles

* Support practice build efforts to include development of practice intellectual property (IP)

* Develop and present business case material for senior prospect and customer stakeholders

* Create and deliver tailored presentations and product demonstrations

* Scoping and delivering Proof of Concept / Proof of Value engagements with prospects

* Responding to Request for Information/Proposal documents

* In conjunction with Sales Personnel and Professional Services, conduct transition briefing - communicate commitments, expectations, etc in preparation for deployment

* Act as the Dynatrace subject matter expert at Executive briefings/marketing events

* Assist with understanding licensing growth models and mitigation planning

Preferred Job Qualifications:

* More than 10 years of experience in the IT industry.

* Background and deep experience with Dynatrace is mandatory with accreditations, Dynatrace Associate or Professional certifications preferred.

* Experience in architecture, capacity planning, and development practices.

* Engaging presentation style, with the ability to control and manage multiple presentation scenarios

* Ability to work under pressure and work on multiple campaigns at the same time

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