Job Description
Position Summary: Ribbon Communication is looking for a professional IP Networks Solutions Engineer to join our Trial Engineering team at our Corporate Headquarters in Plano Texas. Responsibilities:
- Conduct detailed customer requirements, discovery, and analysis
- Remain current on, IP network industry trends, related technology, and streaming industry competition
- Design and propose technical solutions and execute proof of concept activities based on the Ribbon platform Engineering field trials and demonstrations in house, from remote, or at customer site
- Perform hands-on tests to validate customer proof-of-concept setups, Data Center and/or Campus network designs, and network deployments using new products and features.
- Work closely with customers in the implementation and integration of the Ribbon platform
- Deliver web-based and on-site platform and solution training sessions and demonstrations to customers
- Respond to and partner with the sales team on RFP/RFQs
- You must be an energetic team player that communicates, shares knowledge, and wants to be a technical field leader.
- Provides occasional tradeshow support'
- Put together design guidelines and recommend improvements to customers for the networks they support
- Provide feedback to Product Management and Engineering
- Keep up to date on competitive solutions, products, and services
- Author white papers on technology and product
- Develops, documents, and maintains architectures, requirements, algorithms, interfaces, and designs for software systems
- Integrates software components into a fully functional software system
- Develops software verification plans, test procedures, and test environments, executing the test procedures and documenting test results to ensure software system requirements are met
- Develops, selects, tailors, and deploys software processes, tools, and metrics Presenting and proving technical solutions and capabilities for existing and new customers
- Be a source of expert-level knowledge on all IP networking aspects
Required Skills & Experience:
- 8+ years of hands-on experience with IP networks. Cisco, Juniper, or Nokia certifications a plus
- Engineering degree preferred
- In-depth understanding of IP networking protocols
- High service awareness and experience in working with customers in service-oriented environments
- Extreme confidence in presenting technical information to customers with excellent communication skills
- Very high level of capability of self-learning
- Ability to work as part of a team
- Willingness to travel within the US
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