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Sales Representative

Exela Technologies
$ 40000.00 annually starting - "The pay range for this position starts at $40,000 annually; however, base pay offered may vary depending on job-related knowledge, skills, and experience. Bonus opportunities may be provided as part of the compensation pack
United States, Michigan, Troy
1250 West 14 Mile Road (Show on map)
Jan 11, 2025

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES



  • Manage and develop strong client relationships with multiple clients
  • Act as a liaison between various departments to fulfill the needs and expectations of our clients
  • Responsible for understanding and education of all offerings and services
  • Service incoming client calls regarding completion times, billing, and explanation of services performed
  • Place outbound calls to clients in an effort to obtain additional information necessary to fulfill clients' service agreements
  • Provide technical software support to clients and learn various software programs
  • Testing of new proprietary software prior to client release
  • Resolution of outstanding Accounts Receivable issues - outstanding invoices, unpaid prepayments, and credit card discrepancies
  • Set appointments and continuing education sessions with CPAs and end clients for sales team
  • Draft agreements and provide general sales support for sales team as needed



MINIMUM JOB QUALIFICATIONS/EXPERIENCE



  • Excellent communication and interpersonal skills
  • Detail oriented
  • Strong problem solver with the ability to think critically, gather data, analyze information and prepare reports
  • Able to multi-task to accomplish workload efficiently
  • Strong documentation skills and the organization of client information
  • Proficient utilizing Microsoft Office products such as Outlook, Word and Excel
  • Ability to self-manage

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