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Quality Assurance Supervisor

Martin Brower
Sep 06, 2024

Position Summary:

The Quality Assurance Supervisor will lead and supervise the distribution center quality system to assure the distribution of high quality, safe and legally compliant products that meet our customer expectations. This role will be responsible for providing governance of the Quality Management system and lead the implementation of the organization's quality strategy at the distribution center through deployment of cross-functional ways of working. This role will also lead continuous improvement in quality, and food safety.

Position Responsibilities may include, but not limited to:

  • Lead the Quality Strategy deployment at the site, improving established procedures and delivering key metrics reflected by the company business objectives
  • Lead the Quality agenda at the site, partnering and challenging the management team to establish priorities for the Distribution Center according to local needs and Quality Strategy
  • Lead and support the company, Customers and, International Featured Standards implementation at the Distribution Center and drive appropriate Quality mindset and behavior
  • Sustain an efficient Quality Management system, in compliance to International Featured Standards, Hazard Analysis and Critical Control Points, Customers and the company standards, including corrective actions, internal audits and quality training programs
  • Lead continuous improvement of the Quality Management Systems through analysis of data and evaluation of trends through use of available digital solutions
  • Perform key metrics, incidents, and continuous improvement reviews to ensure transparency at management level and coordinate site corrective action activities
  • Lead the Distribution Center Quality Management review process to identify improvement opportunities for the Quality Management Systems
  • Effectively communicate changes to the Quality Management Systems to ensure buy-in, explain the reasons for change and communicate the change plan
  • Manage Quality incidents and Stock Recovery at the Distribution Center level, ensuring that relevant corrective and preventive actions are defined and implemented
  • Other projects or duties as assigned

Required Skills and Experience:

  • Associate's Degree and 4+ years of related experience or High School Diploma and 6+ years of related experience
  • Working knowledge of quality management systems, pre-requisite controls, Hazard Analysis and Critical Control Points and risk management
  • Excellent interpersonal skills with ability to work and facilitate inter-departmental teams
  • Ability to motivate individuals and effectively accomplish tasks through others; ability to foster a collaborative work environment
  • This position must pass a post-offer background and drug test

Preferred Skills and Experience:

  • Bachelor's Degree

Physical Demands and Work Environment:

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Due to the nature of our business in regard to such things as delivery schedules, order inputs, selection, and Department of Transportation Hours of Service, overtime, attendance and punctuality are essential job functions. Should an individual in this classification not be able to adhere to this requirement due to a disability, they should contact their Human Resources department to see what, if any, reasonable accommodation may be made.


Equal Opportunity Employee & Physical Demands

Reyes Holdings and its businesses are equal opportunity employers. Company policy prohibits discrimination and harassment against any applicant or employee based on race, color, religion, sex, pregnancy or pregnancy-related medical conditions, marital status, sexual orientation, gender identity or expression, age, national origin, citizenship, disability, genetic information, military or veteran status, or any other basis protected by applicable law. In addition, the Company is committed to providing reasonable accommodation to applicants and employees in accordance with applicable law. Requests for accommodation should be directed to your point of contact in the Talent Acquisition or Human Resources departments.

Background Check and Drug Screening

Offers of employment are contingent upon successful completion of a background check and drug screening.

Pay Transparency

Our compensation philosophy embraces diverse factors for fair pay decisions, valuing skills, experience, and the needs of our business. Moreover, this role may have the opportunity to participate in a discretionary incentive program, subject to program rules.
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