Customer Sales & Service Representative

Applied Industrial Technologies
$22.00 - $25.00 / hr
United States, Missouri, Maryland Heights
18 Progress Parkway (Show on map)
Sep 06, 2024
Are you proactive in asking questions and recommending solutions as well as additional related products? Do you enjoy the challenge of discovering just the right part or solution for a customer's need? Are you knowledgeable in fluid power components? We have an immediate opening for a Fluid Power Inside Sales / Customer Service Representative. We are the world's largest fluid power distributor, supplying hydraulic and pneumatic components and value-added services. More about this role: As a member of the Applied Fluid Power Network, you will help customers get the parts they need, interacting extensively with them to clarify their needs, research and recommend parts, provide quotes, and take orders. You will provide sales support and service to original equipment manufacturers (OEMs), industrial companies, engineering firms, heavy equipment customers, etc. where fluid power is utilized. The majority of your interactions will take place via email and over the phone; however, this is not a call center environment. This is a sales and order fulfillment center. Requirements: 3+ yrs experience in customer service and sales 3+ years of industrial and/or distribution knowledge 3+ mo. experience with Mobile or industrial hydraulic components Basic computer skills and MS Office package High school diploma or equivalent Preferences: Fluid power certificate / degree Industrial and/or distribution knowledge and/or a willingness to learn Mechanical aptitude with willingness to learn mechanical components, especially related to hydraulic and pneumatic equipment High school diploma or equivalent required, College Degree preferred Desired characteristics: Ability to learn and apply new information quickly Excellent interpersonal and communication abilities Solid organizational skills, including the ability to manage multiple competing priorities Good problem-solving and reasoning skills