Documentation QC/QA Associate

TUV SUD America Inc., a global leader in testing, inspection and certification, has an immediate opening for a Documentation QC/QA Associate position available based in Peabody, MA.

Your responsibilities will include, but are not limited to:

• Assist certification coordinators and specialists in ways that alleviate their clerical / administrative workload.
• Handle and process confidential client documentation; tasks include labelling, uploading, archiving and document quality control of electronic files / folders according to written or verbal instructions.
• Ensure compliance and conformity with established policies and procedures.
• Meticulous and uncompromised attention regarding following requirements and quality of work;
• Create and update records ensuring accuracy and validity of information.
• Sort and distribute communications in a timely manner.
• Communicate in a prompt, courteous and effective manner with internal and external customers in all circumstances including providing information, answering questions, and relaying messages.
• Maintain trusting relationships with colleagues.
• Other tasks as needed.

This job may be for you if:

• Minimum High School Degree
• 2 years + office experience
• Experience with MS Products and good computer literacy;
• Demonstrated ability to work alternating between independently, in a collaborative team environment and under supervision;
• Demonstrated, good oral and written communication skills;
• Self-starter with a positive outlook and motivated attitude; a commitment to self-improvement;
• Ability to successfully keep track of several projects at one time, adhere to tight deadlines and maintain a positive, helpful attitude;
• Represent TUV SUD products and services in a professional manner;
• Accurate, clear, and timely communicate of information, upward and lateral, including verbal, written and listening skills;
• Reliable judgment that is consistent, adaptable to unusual situations, realistic, common sense approach to job and problems;
• Willingness to consider other's ideas and to work with others as part of a team;
• Adaptable and willing to shift to other duties to meet changing workloads;
• Values that include a high standard of ethics and integrity, ability to trust and be transparent / truthful.

TUV SUD America, Inc. is an equal opportunity, affirmative action employer and considers qualified applicants for employment without regard to race, color, creed, religion, ancestry, marital status, genetics, national origin, sex, sexual orientation, gender identity and expression, age, physical or mental disability, veteran status and those laws, directives, and regulations of Federal, State, and Local governing bodies or agencies. We participate in the E-Verify Employment Verification Program.

For more information on applicable equal employment regulations, please refer to the following:

• EEO is the Law Poster: https://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf
• EEO is the Law Poster Supplement: https://www.dol.gov/ofccp/regs/compliance/posters/pdf/OFCCP_EEO_Supplement_Final_JRF_QA_508c.pdf
• Pay Transparence Policy Statement: https://www.dol.gov/ofccp/PayTransparencyNondiscrimination.html

Job Type: Full-time