Extra Help/HE Public Safety Dispatcher

Closing Date:

The University of Arkansas at Little Rock is a metropolitan research university that provides an accessible, quality education through flexible learning and unparalleled internship opportunities. At UA Little Rock, we prepare our more than 8,900 students to be innovators and responsible leaders in their fields. Committed to its metropolitan research university mission, UA Little Rock is a driving force in Little Rock's thriving cultural community and a major component of the city and state's growing profile as a regional leader in research, technology transfer, economic development, and job creation.

Below you will find the details for the position including any supplementary documentation and questions you should review before applying for the opening. To apply for the position, please click the Apply link/button.

If you have a disability and need assistance with the hiring process please contact Human Resources at 501-916-3180.

For general application assistance or if you have questions about a job posting, please contact Human Resources at 501-916-3180.

Required Education and Experience

• The formal education equivalent of a high school diploma;

• One year of specialized training in communications or related field.

Job Duties and Responsibilities

• Operate computer consoles, video monitoring equipment and other communication devices in the public safety department to receive requests for assistance;

• Identify the nature of the situation and dispatches public safety officers and/or other personnel as required;

• Receive calls from monitoring companies for fire, security and environmental alarm systems and notifies the proper authority;

• Maintain accurate records of calls and other communications transmissions by using the methods prescribed by the Public Safety Department;

• Prepare required reports, including incidents report. lost and found and any reports requested by Public Safety Officers;

• Operate the Arkansas Crime Information Computer terminal in accordance with state law, ACIC rules and UALR Public Safety procedures;

• Maintain contact with emergency services such as Little Rock Fire Department and MEMS ambulance with incidents arising on campus properties;

• Extract and relay important and lifesaving information to and from officers and victims to the appropriate emergency service;

• Answers a multi-line telephone system;

• Relay calls to the appropriate division/employee within the department. Also redirects calls not belonging to the Police Department to the appropriate University Department or individual;

• Answer a multi-line emergency phone system at the Police Department for all emergency phones on the UA Little Rock campus;

• Perform related responsibilities as required or assigned;

• Act as a link for coordinating the activities of field officers, security guards, student patrol and emergency responders from outside agencies.

Knowledge, Abilities and Skills

• Knowledge of communication procedures and federal rules and regulations concerning dispatching equipment;

• Knowledge of communication equipment;

• Knowledge of emergency response procedures and practices;

• Ability to operate communication equipment;

• Ability to remain calm in emergencies and gather related information;

• Ability to communicate effectively orally and in writing;

• Ability to prepare reports of incidents and accidents;

• Ability to work a flexible shift which includes nights, weekends, and holidays.

Additional Information:

All application materials must be uploaded to the University of Arkansas System Career Sitehttps://uasys.wd5.myworkdayjobs.com/UASYS

Please do not send to listed recruitment contact.

The University of Arkansas at Little Rock is committed to providing a safe campus community. We conduct background checks for applicants being considered for employment. Background checks include a criminal background check and a sex offender registry check. For certain positions, there may also be a financial (credit) background check, a Motor Vehicle Registry (MVR) check, and/or drug screening. Required checks are identified in the position listing. A criminal conviction or arrest pending adjudication or adverse financial history information alone shall not disqualify an applicant in the absence of a relationship to the requirements of the position. Background check information will be used in a confidential, non-discriminatory manner consistent with state and federal law.

The University of Arkansas is an equal opportunity, affirmative action institution. The University does not discriminate in its education programs or activities (including in admission and employment) on the basis of age, race, color, national origin, disability, religion, marital or parental status, protected veteran status, military service, genetic information, or sex (including pregnancy, sexual orientation, and gender identity). Federal law prohibits the University from discriminating on these bases. Questions or concerns about the application of Title IX, which prohibits discrimination on the basis of sex, may be sent to the University's Title IX Coordinator and to the U.S. Department of Education Office for Civil Rights.

Persons must have proof of legal authority to work in the United States on the first day of employment.

All application information is subject to public disclosure under the Arkansas Freedom of Information Act.