Critical Facility Manager
 JLL | |
 United States, Texas, Houston | |
 Sep 14, 2024 | |
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Relationship ManagementManage the performance and outcomes of assigned staff reporting to the position
Maintain interface with client, ensuring total contract compliance, accurate and timely reporting, and resolve critical impact end user relations issues ComplianceProvide overall facility services in accordance with accounts' standard processes and procedures including application of policies and programs, coordination of information Ensure compliance with portfolio wide initiatives and required local, state, and federal laws and regulations that pertain to the operating of facilities entrusted to the Facility Partners to manage on behalf of the client as owner Process ManagementManage, coordinate, and exercise functional responsibility for Facility Management services within assigned facilities and geography Prepare, submit, and manage facility budgets with the clients' goals and objectives addressed, track variances and ensure smooth recovery process Responsible for site achievement of Key Performance Indicators (KPIs) and managing resources and processes required to do so. People ManagementResponsible for overall team management, staff development and planning. Execute staff succession and growth plans. Involved in compensation planning process For every direct report, build actionable and measurable career development plans, direct report in consistent conversations regarding progress Knowledge, Skills & Abilities Education/trainingBachelor's Degree in Engineering of equivalent combination of experience and education Years of relevant experience 5+ years' experience with a data center or 24/7 environment setting Skills and knowledgeStrong leadership and relationship building skills Strong interpersonal skills and problem-solving ability Excellent verbal/written communication and presentation skills Proven record of providing excellent internal and external customer service Familiarity with Computerized Maintenance Management Systems and associated processes Prior demonstration of Life Cycle Asset Management strategy planning and implementation Knowledge of standard business and accounting practices | |