Customer Service Receptionist
 QPS Employment Group | |
$15.00 / hr
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 United States, Wisconsin, Burlington | |
 Sep 16, 2024 | |
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Position Title: Customer Service Receptionist
Wage: $15.00-$17.00 per hour Shift: 1st Hours: 8:30am-5:00pm or 7:25am-4:30pm (Mon-Fri) Step into a dynamic office role where you'll interact with customers, manage phone and orders, and ensure smooth shipping operations with attention to detail. Be part of a collaborative team while performing a variety of tasks that keep the business running efficiently and customers satisfied. Customer Service Receptionist Responsibilities include but are not limited to: - Handle incoming calls to take phone orders and respond to customer inquiries, providing accurate information and friendly assistance. - Greet and assist walk-in customers by helping them find products, answering questions, and processing purchases. - Manage and process orders placed through our website, ensuring accuracy and timely fulfillment. - Perform quality control checks on outgoing shipments, ensuring items are packed correctly and meet customer expectations. - Receive incoming shipments, inspect for accuracy, and place products in designated storage areas. - Maintain a clean and organized workspace, ensuring safety and efficiency. - Assist with purchasing tasks by placing orders for inventory and supplies as needed. - Generate and run necessary reports for management, inventory tracking, and other operational needs. - Replenish product shelves and keep inventory levels optimized. - Organize and maintain files related to orders, invoices, and other documentation. Customer Service Receptionist Requirements: - Strong communication skills, both verbal and written. - Basic computer skills for processing orders and running reports. - Attention to detail for quality checks and filing. - Ability to work in a fast-paced environment and handle multiple tasks. - Customer service experience is a plus. racine@qpsemployment.com IND012 About us: QPS Employment Group is a full-service staffing firm comprised of dedicated and passionate people with over 50 offices throughout the Midwest. We place great people with great companies in industrial, skilled trades, administrative, manufacturing, general labor and professional employment. Why Work with QPS? -Access to sought-after positions with leading employers -Dedicated placement specialists who will guide you through every step of the job search process | |