Responsibilities
- Maintain and support physical and virtual servers operating Windows Server 2016-2019.
- Engineer and support Nutanix hosts and virtual infrastructure.
- Support Windows infrastructure services including: Active Directory, DNS, DHCP, and GPOs in multiple domains on-premise hosted as well as hosted in the cloud.
- Designing, developing, administrating, troubleshooting, documenting, securing, debugging and implementing hardware, operating system, and application software for Windows based operating systems.
- Increase day-to-day operational efficiency and accuracy via the use of automated tools and scriptsProvide support with other team members to develop an overarching architectural plan for the data center.
- Manage and maintain NAS, SAN, virtualized storage solutions.
- Provide technical support for the Storage and Backup management and monitoring solutions.
- Manage and maintain all of the above on multiple domains, isolated and non-isolated networks.
- Work with management and team members, decision makers, and stakeholders to define business requirements, systems goals, and to identify and resolve business systems issues.
- Serve as site lead - Key contact for all-specific responsibilities and emergency situations regarding the site.
Qualifications
The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- U.S. Citizenship Required.
- Ability to obtain and maintain US Secret Level Security Clearance upon hire.
- Education: 4 year IT degree or equivalent IT work experience.
- Minimum 6 years of experience in IT infrastructure operations.
- Experience with technical troubleshooting of support issues on but not limited to Windows Operating systems and applications, Virtual infrastructure, and storage technologies.
- Excellent analytical skills, organizational abilities and problem solving skills.
- Experience with server OS including Windows Server 2016 and 2019.
- Knowledge of Storage technologies, data backup technologies, and tape hardware architecture.
- Experience creating and providing user guidance, documentation, and consultation.
- Demonstrated capacity to be a self-starter and work remotely with limited reliance on supervision.
- Experience utilizing a ticketing system such as Jira Service Management.
- Experience with STIG implementation and security focused mindset a plus.
- Working knowledge of networking principles.
- PowerShell Scripting knowledge.
- Ability to work nights and weekends as needed.
- Ability to travel between Clarksburg and Abingdon.
- Ability to lift up to 60 lbs with or without assistance.
- Ability to comply with all Company guidelines, policies, procedures and embrace Company Core Values. Preferred but not required
* M365/O365 experience a plus.
* Experience with project management a plus.
* Experience with Nutanix hyper-converged technology a plus.
* Bachelor's degree in Information Technology a plus.
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