Operations Manager (Retail)
 JLL | |
 United States, Pennsylvania, Philadelphia | |
 Sep 20, 2024 | |
|
JLL has a great opportunity to join our Retail Property Management team at Philadelphia Mills (Franklin Mills).
The Operations Manager will help enhance the property value by managing the maintenance department at the property, The Ops Manager has a good understanding of the maintenance department, operating systems of the property, construction practices, preventive maintenance and safety practices. What You'll Be Doing Management and Operations Coordinate the operational aspects of the property in a manner which protects, maintains and improves the value of the owners asset. Implement and monitor hazard control and team safety practices, ensure compliance with local codes and regulation and pass the compliance portion of the operations audit. Implement preventive, ongoing and anticipated maintenance/repair programs. Select contracted services by developing scopes of work, requesting bids, monitor performance per scopes of work and contractual agreements. Manage multiple employees through effective communication, supervision, training and scheduling to ensure tasks are completed on time and within budget. Develop multi-year capital project plans and manage the process to complete the capital projects. Manage tenant construction by working with tenant coordinators, contractors and tenants. Compliance with local codes and regulations. Monitor performance of in-house and contracted services and take necessary action to assure in-house performance and contracted services (security, landscaping, janitorial, etc.) are performing up to our maximum standards. Develop Plans of Action for Capital Projects and manage the process to complete these Capital Projects. Purchase building and maintenance supplies, machinery and equipment. Knowledge of computer programs (Excel, Word, Power Point). Employee motivation and development To manage the activities of all employees engaged in operating and maintaining the property. Accurate budget preparation with emphasis on minimizing expenses by efficient use of manpower and materials. Financial performance Develop and manage the operation expenses at budgeted levels Manage capital projects in a timely, cost effective manner at budgeted levels Assist the general manager with forecasting operational and capital expenses Any and all other duties and tasks assigned. What We're Looking For Associate's degree, or some vocational/technical training required Bachelor's degree preferred. Two to three (2-3)years in the property management industry. Knowledge of building systems, HVAC, plumbing, electrical. Must have the ability to communicate effectively, supervise, train, and direct three or more employees. A minimum of three (3)years administrative/technical experience and knowledge of property physical systems. Experience with shopping mall property management a plus. Two to three years of supervisory experience with two or more employees and demonstrates good leadership qualities What's In It For You Join an industry leader and shape the future of commercial real estate Deep investment in cutting-edge technology to power your work Comprehensive and competitive benefits plan A supportive, caring and diverse work environment designed for your growth and well-being | |