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Property Management Compliance Analyst

JLL
United States, Illinois, Chicago
200 East Randolph Street (Show on map)
Sep 21, 2024
Responsibilities:Compliance Program Management: Lead and manage the Compliance Excellence Program, and Iauditor ensuring alignment with property and lease agremeent requirements and JLL's internal policies and procedures.
Collaboration with executives: Work closely with the COO's to review and improve compliance questions on a yearly basis, ensuring they remain relevant and up-to-date.
Reporting Structure: Design and implement monthly reporting structures to monitor and track compliance activities, providing actionable insights to senior management.
Training and Education: Develop video training modules and conduct live training sessions to educate new team members on compliance policies and procedures, promoting a comprehensive understanding of requirements.
Software Management: Utilize software applications such as Jones, Prism, and Smartsheet to streamline compliance-related tasks and processes, ensuring efficient and effective management of compliance data and documentation.
Non-Compliance Identification: Identify properties not in compliance with established standards and regulations and collaborate with teams to develop action plans to achieve compliance within set deadlines.
Stakeholder Engagement: Collaborate with internal stakeholders, such as property managers, tenants, and vendors, to ensure their understanding and adherence to compliance requirements.
Documentation and Records: Maintain accurate and up-to-date records of compliance activities, including documentation of audits, inspections, and corrective actions taken.
Skills and Knowledge:Be customer focused - dedicated to meeting the expectations and requirements of internal and external customers.
Act with customers in mind, establish and maintain effective relationships with property teams and management and gain their trust and respect.
Plan and organize - establish course of action to accomplish goals, develop plans for achieving results, orchestrate multiple activities at once to accomplish goals, uses resources effectively and efficiently, measure performance against goals,evaluate results.
Time Management - use time effectively and efficiently, concentrate efforts on a priority basis, time efficient & results oriented and successfully attends to a broader range of activities.
Interpersonal Savvy - relates well to all kinds of people in the organization, builds appropriate rapport, builds constructive and effective relationships, communicates well, and uses diplomacy and tact
Possess excellent written/oral communications - be able to write and speak clearly and succinctly in a variety of communication settings and styles, be able to project confidence and professional expertise
Problem Solving - Takes responsibility for solving problems, manages others well in problem solving and uses logic and innovative methods to solve difficult problems
Understanding of JLL compliance excellence programs, Iauditor, and Certificate of Insurance compliance a plus

Education/training - Bachelor's degree(B.A./B.S.)Years of relevant experience - At least 5 years' experience in property management, multiple property responsibilities preferred.
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