New 
Project Manager - ServiceNow Project Manager
 Quadrant, Inc. | |
 United States, Maryland, Towson | |
 Sep 23, 2024 | |
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ServiceNow Project Manager Baltimore, MD Hybrid MUST: Must be able to obtain and maintain a US Public Trust clearance Experienced ServiceNow Project Manager 10+ years of experience as an Infrastructure Project Manager developing customer project plans that are in line with SOWs terms and customer objectives 5 years of experience working as a ServiceNow Project Manager 3 years of experience managing the overall project relationship; identify and develop new opportunities with customers, support early qualification and communicate those back to the ServiceNow Developers 3 years of experience documenting key ServiceNow operational policies, processes and methodologies applicable to project management Ability to manage multiple ServiceNow Development initiatives Good understanding of Agile software development practices Experience with using ServiceNow Integrated Risk Management (IRM) and CAM modules required Excellent verbal and written communication skills including presentation skills Excellent Microsoft Project, Visio, and SharePoint proficiency Excellent research skills and the ability to manage details In depth understanding of project management approach covering waterfall, agile and hybrid methodologies ServiceNow Certification required Previous Government experience required Bachelor's degree in Computer Science, Mathematics, Engineering, or a related field DUTIES: Work in tandem with the ServiceNow Solutions Architect/Engineer in planning the architecture, development and implementation in the ServiceNow platform Schedule and facilitate all customer technical discussions/design/development meetings and provide inputs to further enhance the solution or approach Provide guidance/support to the ServiceNow Developers assigned to the project Ensure all agreed timelines and deliverable milestones are clearly communicated and successfully met Provide guidance and in utilizing out-of-the-box capabilities of ServiceNow Interface with selected ServiceNow Partners to promote and support joint ServiceNow services and initiatives Build New System Functionality Design and Implement an ATO Management Process Design and Implement Risk and POAM Oversight/Management Prepare Training and Documentation Define and Establishing Change Management Process Quadrant is an affirmative action/equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, status as a protected veteran, or status as an individual with a disability. | |