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Senior Director, Facilities Management

JLL
United States, New York, New York
148 West 37th Street (Show on map)
Sep 24, 2024
Job Description
Workplace Manager will beresponsible for managing facilities within a designated regional portfolio.This position is responsible for managing the day-to-day client activities for the assigned properties/facilities.The candidate must be able to organize and prioritize multiple tasks, effectively manage through stressful situations, and consistently make effective, high-quality decisions; must understand the complex client and customer relationships and develop open, effective, and consistent communication with client and customer representatives. The candidate will have overall responsibility for site budgets, accounting and finance, maintenance and operations, contract services, material, equipment and supplies purchases, and occupancy services administration and helpdesk.Some travel is required to sites.

Responsibilities:
Create and maintain superior client service practices,
Develop and manage annual operating and capital expense budgets,
Manage a staff of diverse skilled tradesmen and professionals.
Coordinate the operational aspects of the property in a manner, which protects, maintains, and improves the value of the client's assets,
Ensure all site management and operations practices follow company and client standards,
Perform monthly reporting, forecasting, and asset management on all sites,
Implement preventive, ongoing, and anticipated maintenance/repair programs,
Develop multi-year capital improvement project plans and manage the process to complete the capital projects,
Manage third-party vendor contracted services as required, including periodic bidding and insurance updates,
Monitor performance per scopes of work and contractual agreements.

Qualifications:
Bachelor's degreeor equivalent education and experience
5+ years of experience in facilities or property management, required
Professional license or certification such as Certified Facilities Manager (CFM) or Certified Property Manager (CPM)is a plus
Superior people management skills,
Superior client relationship management skills,
Ability to plan and manage within budget and time constraints,
Experience with managing multiple vendors and small capital projects,
Proficiency with Excel; Word and experience with Computerized Maintenance Management System (CMMS) highly desired
Excellent communication and organizational skills,
Understanding commercial leases, routine accounting methods, and trade union protocols,
Ability to work without direct supervision.
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