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Assistant Site Operations Manager

JLL
United States, Georgia, Atlanta
Oct 02, 2024
Job Title: Assistant Site Manager

What this job involves:
As an Assistant Site Manager at JLL, you'll support the Site Manager in overseeing day-to-day operations, with a focus on coordinating vendor activities and ensuring service quality. You'll assist in maintaining site standards, addressing operational issues, and supporting the implementation of site-specific strategies to meet client needs.
Your day-to-day tasks will include:
Assisting in the coordination and supervision of hard and soft services vendors on site
Conducting routine site inspections to ensure vendor compliance with service agreements
Supporting the Site Manager in vendor performance reviews and quality assessments
Helping to resolve day-to-day operational issues and vendor-related concerns
Collecting and organizing data for site performance reports and analyses
Assisting in the implementation of site-specific operational procedures and protocols
Participating in safety and compliance initiatives to maintain a secure work environment
Liaising between vendors, on-site staff, and the Site Manager to facilitate communication
Desired experience and technical skills:
Requirements:
1-3 years of experience in facility management, operations, or related field
1-3 years of experience in vendor management and service level agreements
Good communication and interpersonal skills
Proficiency in Microsoft Office suite and basic familiarity with facility management software
Attention to detail and ability to multitask in a dynamic environment
Willingness to learn and adapt to new processes and technologies
Preferred:
Bachelor's degree in Facility Management, Business Administration, or related field
Experience in a customer-facing role within a corporate or commercial setting
Familiarity with common building systems and maintenance practices
Basic knowledge of health and safety regulations in a workplace setting
Experience with data collection and basic reporting
Understanding of sustainable practices in facility management
Exposure to project management principles
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