Corrigo Systems Administrator
 JLL | |
 United States, Rhode Island, North Kingstown | |
 Sep 26, 2024 | |
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Corrigo Systems Administrator
North Kingstown, RI 7am-3pm, Mon-Fri $65,000-75,000 The designated Corrigo Systems Administrator is responsible for the overall integrity of the Corrigo work order management system client instance, assuming responsibility for supporting the account team, overseeing proper system use and configuration to meet internal and client objectives Duties: Manage the JLL Corrigo work order process and systems and associated data continuity, as it specifically relates to central and facility management/reporting and maximizing Corrigo capability Manage systems operations to mitigate data security risks, including the overall integrity of firm governance Serve as the single point of contact to the account team for Corrigo related questions, support issues, and requirements Responsible for production of monthly, quarterly, annual and ad-hoc account reporting and systems analysis. Reports include work order activity, scheduled maintenance, service level compliance, labor reporting, project reporting, incident reporting and training Responsible for system and user process documentation; developing new documentation as required and updates to existing documentation Explore options to satisfy new business and executive-level needs within the capabilities of existing systems; configure, document, and deploy solutions Work closely with all central team managers to optimize and enhance systems to overcome open opportunities Support the account team users with general questions and other systems support requests Requesting User IDs and passwords for new users via JLL OVID Process in cooperation with finance team Request system changes via the Corrigo Data Governance Process Provide new user training, advanced user training, and new feature training to the account and client staff as required Configuration of system notification messages, print formats and other inbound/outbound communication mechanisms Develop and deploy inspection, assessment, and audit forms supporting the building engineering team, as it pertains to Corrigo Support and communicate issues/escalations with client Other Corrigo support duties as assigned Candidate must possess the following: Undergraduate degree preferred, or equivalent experience Experience managing CMMS/ work order applications, Performance Management, Data and Analytics required Demonstrated process orientation and data driven skill sets. Expert technology and systems, highly proficient in MS Office (Project, Power Point, Excel) Possess strong written, verbal and people skills. Superior customer service skills and orientation. Ability to plan and manage work priorities appropriately. Strong organizational skills and collaborative style needed. Federal, State and Country wide criminal background check and drug test required. | |