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Corrigo Systems Administrator

JLL
United States, Rhode Island, North Kingstown
Nov 22, 2024
Corrigo Systems Administrator
North Kingstown, RI
7am-3pm, Mon-Fri
$65,000-75,000

The designated Corrigo Systems Administrator is responsible for the overall integrity of the Corrigo work order management system client instance, assuming responsibility for supporting the account team, overseeing proper system use and configuration to meet internal and client objectives

Duties:
Manage the JLL Corrigo work order process and systems and associated data continuity, as it specifically relates to central and facility management/reporting and maximizing Corrigo capability
Manage systems operations to mitigate data security risks, including the overall integrity of firm governance
Serve as the single point of contact to the account team for Corrigo related questions, support issues, and requirements
Responsible for production of monthly, quarterly, annual and ad-hoc account reporting and systems analysis. Reports include work order activity, scheduled maintenance, service level compliance, labor reporting, project reporting, incident reporting and training
Responsible for system and user process documentation; developing new documentation as required and updates to existing documentation
Explore options to satisfy new business and executive-level needs within the capabilities of existing systems; configure, document, and deploy solutions
Work closely with all central team managers to optimize and enhance systems to overcome open opportunities
Support the account team users with general questions and other systems support requests
Requesting User IDs and passwords for new users via JLL OVID Process in cooperation with finance team
Request system changes via the Corrigo Data Governance Process
Provide new user training, advanced user training, and new feature training to the account and client staff as required
Configuration of system notification messages, print formats and other inbound/outbound communication mechanisms
Develop and deploy inspection, assessment, and audit forms supporting the building engineering team, as it pertains to Corrigo
Support and communicate issues/escalations with client
Other Corrigo support duties as assigned

Candidate must possess the following:
Undergraduate degree preferred, or equivalent experience
Experience managing CMMS/ work order applications, Performance Management, Data and Analytics required
Demonstrated process orientation and data driven skill sets.
Expert technology and systems, highly proficient in MS Office (Project, Power Point, Excel)
Possess strong written, verbal and people skills.
Superior customer service skills and orientation.
Ability to plan and manage work priorities appropriately.
Strong organizational skills and collaborative style needed.
Federal, State and Country wide criminal background check and drug test required.

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