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Event Coordinator

JLL
United States, D.C., Washington
2020 K Street Northwest (Show on map)
Sep 27, 2024
Pay: $52000 - $65000 / year
Schedule: M - F; 8a - 5p
Location: 575 7th St NW, Washington DC (on-site 5 days / week

Event Coordinator to lead a first class team delivering a large number of high profile events in an energetic, high tech, corporate environment.This role requires an enthusiastic, proactive individual, an outstanding communicator with the ability to deliver incredible: customer service, organization, collaboration, leadership, and team development.

Event Program
Oversee the full life cycle of events from inception, client collaboration and scheduling to implementation for experiences ranging from meetings to elaborate productions at the site level

Ensure effective management of an events program and calendar for as many as 65 events per week in meeting and event spaces across multiple buildings

Lead team in designing fun, educational, social and participatory events engaging the client population

Lead the evaluation and feedback process post-event and create plan to implement changes and improvements

Collaborate with other providers, acting as a single team with peripheral services to include internal and external production, catering, security, facilities, janitorial, movers and equipment providers

Leadership
Lead Manage, develop and supervise a professional friendly, creative, energetic, and detail oriented team in the delivery of extraordinary events

Provide excellent onboarding, training, and team building

Actively support an environment of teamwork, cooperation, performance excellence and personal success

Participate in the individual performance management program and personal development planning for members of the team

Align with facilities leadership team as a manager and act in a manager capacity for anything at the site/s

Act as an ambassador for JLL, adopting and maintaining the firm's core values of Teamwork, Ethics and Excellence

Client Relationships
Proactively develop and manage client relationships ensuring expected service levels are achieved or exceeded

Foster an environment of constant, quality communication between the team and the client

Comply with all requirements of the Client contract and meet or exceed Key Performance Indicators

Deliver an exceptional quality of service to the client, as reflected by client feedback

Finance Management / Cost Control / Profitability
Assist the Event Requestor, Client and Manage, Facilities to achieve or exceed financial targets and ensure effective, efficient and economic operation of assigned responsibilities

Ensure that operational expenditure for the site/s is managed within agreed budgets and identify efficiencies

Assist with the annual budgeting and quarterly forecasting processes for the site/s.

Manage payments to vendors where applicable, using available systems, complying with all relevant policies

Provide accurate event, financial, and KPI reporting to both the client and JLL

Qualifications
3+ years prior experience in events, facilities/property management, hospitality or related field

Ability to lift up to 50 lbs to assist with event set ups

Experience planning events both in-person & remotely preferred

Proficiency in a range of information technology tools and platforms

Strong analytical, organizational and presentation skills

Excellent communication and problem solving skills

Ability to work independently with little supervision and effectively deal with stressful
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