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Senior Facilities Manager

JLL
United States, New York, New York
148 West 37th Street (Show on map)
Sep 28, 2024
Calling all visionary leaders! A game-changing role awaits you as Senior Facilities Manager for our elite East Coast portfolio. Headquartered in the heart of New York City, you'll spearhead operations across a dynamic network of cutting-edge facilities. This isn't just a job-it's your chance to revolutionize facility management on a grand scale.

Embark on thrilling journeys to our state-of-the-art locations, where you'll inspire and lead a powerhouse team of top-tier professionals. Your expertise will shape the future of our clients' properties, driving innovation and excellence at every turn.

Are you ready to catapult your career to unprecedented heights? This is your moment to shine in the big leagues of facilities management. Don't miss this electrifying opportunity to leave your mark on the East Coast's most prestigious properties!

Here is some of your day:
Demonstrates a proactive approach to facility management and event support, anticipating issues and implementing preventive measures
Assumes ultimate responsibility for all aspects of facility operations, maintenance, and safety
Exhibits strong command and control capabilities, effectively managing staff and resources
Possesses extensive experience in overseeing complex facilities and coordinating multiple service providers
Develops and implements strategic plans to optimize facility performance and reduce operational costs
Ensures compliance with all relevant regulations, codes, and industry standards
Leads and motivates a diverse team of professionals, fostering a culture of excellence and continuous improvement
Utilizes data-driven decision-making to enhance operational efficiency and sustainability
Manages budgets effectively, balancing cost control with maintaining high-quality standards
Communicates clearly and confidently with stakeholders at all levels, from frontline staff to executive leadership
Provide strategic leadership property portfolio management and operations
Develop and manage facilities and events staff, including hiring, training, and performance evaluations
Oversee budget planning, financial management, and cost-effective solutions for all facilities and operations
Ensure compliance with regulations, safety standards, and JLL audit requirements
Develop and execute long-term facility maintenance and improvement plans
Oversee and optimize RM/PM programs
Ensure the development, management and review of all key data points
Leverage technology and data to optimize operations, reporting, and sustainability initiatives
Oversee and mentor team to effectively manage vendor relationships, contracts, and performance evaluations
Act as SME for all vendor SOWs and LL lease information
Coordinate cross-functional teams and resources for seamless facility and event operations
Conduct regular property assessments and implement improvements
Conduct regular process and system assessments and implement improvements
Meet or exceed key performance indicators and client satisfaction goals
Act as the main point of contact for escalations within the region
Manage Computerized Maintenance Management System (CMMS) elements
Partner with Global Account Director and Global Operations Manager in strategic planning and execution
Interface with client property customers as JLL's representative
Support implementation of short and long-term projects/initiatives
Oversee appropriate reporting (monthly/quarterly/annual) for the client
Collaborate with sourcing to maximize utilization of preferred vendors/contractors

Here is who we are looking for:
Required
10+ years of facilities or property management experience managing multiple facilities and geographically dispersed teams.
Knowledge of commercial real estate, HVAC, electricity, telecommunications, and building systems
Proven success in managing FM services, event support, and multiple facilities
Experience in expense management, capital planning, and lease management
Data analysis, budgeting, and variances experience
Technology proficiency (Microsoft & Google), including CAFM/CMMS systems

Preferred
Bachelor's degree
Knowledge of events management
Experience with Class A buildings

Schedule: Monday - Friday day shift, flexibility needed based on facility needs, and on-call required 24/7 for emergencies.

Pay $160,000 - 170,000 with a 20% targeted bonus of the annual salary.
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