Operations Coordinator
 JLL | |
 United States, Michigan, Lansing | |
 Sep 28, 2024 | |
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As a Site Operations Coordinator at JLL, you'll provide essential administrative and operational support to the site management team. Your role will focus on ensuring smooth delivery of day-to-day operations, assisting with vendor coordination, and supporting communication between various stakeholders on site.
Your day-to-day tasks will include: Scheduling and coordinating vendor activities and site inspections Maintaining accurate records of vendor interactions, service requests, and site activities Assisting in the preparation of basic reports on site operations and vendor performance Responding to routine inquiries from staff, vendors, and clients Supporting the implementation of site procedures and protocols Helping to organize and maintain site documentation and operational manuals Assisting in tracking and reporting on key performance indicators (KPIs) Coordinating site meetings and helping to prepare relevant materials Writing purchase orders Processing invoices for vender services and Union benefits Mail services; picking up and delivery of mail, managing shipping accounts and postage Onboarding and off boarding of new employees Managing and scheduling of training for site employees Interfacing with the client and handling minor request Support accounting function by preparing invoicing for coding, attaching supporting documentation and tracking client approvals Assist supported team members with departmental problem resolution (i.e. expense reports, return phone calls, etc.). Ensure compliance with Jones Lang LaSalle and GM audit standards Schedule and coordinate meetings and conferences in support of property team. Recognized as a team player, working in a cooperative and collaborative manner, and works in concert with team to ensure high quality work output Desired experience and technical skills: Requirements: 0-2 years of experience in an administrative or operational support role Strong organizational skills and attention to detail Proficiency in Microsoft Office suite, particularly Excel and Outlook Excellent written and verbal communication skills Ability to prioritize tasks and manage time effectively Basic understanding of customer service principles Preferred: Experience in a facilities management or property management environment Familiarity with vendor management concepts Basic knowledge of building operations and maintenance Experience with data entry and database management | |