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Move Coordinator

JLL
United States, Texas, Austin
1703 West 5th Street (Show on map)
Oct 01, 2024
What this job involves
The Move Coordinator is responsible for the outcome of the move processes, customer satisfaction, move communication, as well as transparency and reconciliation of costs associated with all move-related activities. Responsibilities of this role include but are not limited to, coordination and execution of small and large office moves and changes.
Customer Experience
Manage all new hire onboarding information - reach out to admins/managers

Meet with admins and team managers to discuss/guide them through logistics, blocking, and the details of their moves.

Update move matrix, fill in customer information, technical requirements.

Assess cubicle condition, order missing parts, ergo changes.

Receive, compile and scrub move lists for potential issues

Review furniture layout, determine location for files and storage.

Deliver boxes, move labels, post pin ups, & deliver move instructions.

Determine mobile locations and prep furniture for drop in stations.

Act as liaison between teams and the move vendors, communicate any desk adds and last-minute seating updates.

Move Activities
Schedule movers and alert security, provide all names for badging.

Schedule disconnects and reconnects of computer, servers, printer, and phones.

Operate check-outs, check-ins, manage all locations, making sure all clients are where they are supposed to be.

On site for all vendors and customers during move.

Review completed move and make adjustments with vendor.

Coordinate vendors for installation of power/data as required.

Submit service tickets to have space cleaned, keys and chairs at desk.

Post Move Follow Up
Provide welcome communications with information on new location and site services.

Troubleshoot all lost or misplaced items.

Schedule vendor for scrap pick up, recycle or reuse excess furniture, and remove chairs

Coordinate pick up of crates and/or boxes.

Following projects and incremental moves, update seat assignment for accurate reporting

Other projects, special assignments, and administrative duties as assigned

Sound like you? To apply you need to possess:
College preferred but not required with at least 3 years experience in a corporate environment.

Proficiency in a range of information technology tools and platforms.

Strong analytical, organizational, and presentation skills.

Excellent written and verbal skills
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