Director, Engineering Operations

Managing cyber risk, together.

Forescout delivers automated cybersecurity across the digital terrain. We empower our customers to achieve continuous alignment of their security frameworks with their digital realities, across all asset types - IT, IoT, OT, and IoMT. It is a non-stop journey, managing cyber risk through automation and data-powered insights.

The Engineering Operations function provides the critical systems, tools, and processes to support the Forescout's global product development sites. These processes and tools enable seamless development, testing and integration of the platform software from any site and for any product. We are looking for an accomplished Director, Engineering Operations to provide strategic leadership, vision, and direction to our Engineering department. The successful candidate will be responsible for overseeing the planning, development, and execution of Central Engineering initiatives and services. As a key member of our leadership team, the Director, Engineering Operations will report to the Chief Development Officer and will play a pivotal role in driving our company's engineering services and contributing to our overall business success.

Responsibilities include the ownership and management of:
* Tools and technologies that support Forescout product development, including procurement, licensing, configuration, management, and support.
* Engineering escalation support process to improve the escalated product ticket lifecycle.
* Product release train engineering, to ensure predictable and coordinated software releases across the Forescout platform that supports the cloud and on-prem products.
* Collaborate with DevOps, Finance, and IT to ensure there is insightful financial reporting for Forescout's cloud infrastructure.
* Continuous process improvements to enhance the development, testing, integration, and release activities in a scaled Agile environment.
* Lead, mentor, and inspire a team of skilled engineers and service professionals, fostering a positive work environment and promoting professional development and growth.
* Collaborate effectively with other departments, stakeholders, and senior management to ensure seamless integration of Central Engineering initiatives and services across all of R&D.

* Lead technical efforts on patent review and submission.

* Maintain programs to track engineering resources and logistics.

* Other program management responsibilities as needed.

* Bachelor's or master's degree in engineering or related field; advanced degree is a plus.
* 10+ years of progressive experience in engineering and services leadership roles, preferably within the network security industry.
* Exceptional strategic thinking, problem-solving, and decision-making skills.
* Excellent interpersonal and communication skills, with the ability to collaborate effectively with diverse teams and cybersecurity stakeholders.
* Extensive knowledge of engineering principles, practices, and cybersecurity technologies relevant to the industry.
* Demonstrated ability to drive innovation, implement process improvements, and optimize engineering services.
* Excellent organizational and project management skills, with the ability to prioritize tasks and meet cybersecurity and service deadlines.
* Experience with Jira, Confluence, GitHub, BitBucket, CI/CD tools, and Jellyfish a plus.

* Competitive compensation and benefits - we cover 88% of employee and dependents' benefits premiums (the U.S. only), 401k match, generous PTO policy, and much more
* Collaborative and innovative environment -make an impact on worldwide security while working on the hottest technology
* Leadership that supports and encourages professional growth and development
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* Learn more @ www.forescout.com