Summer Internship 2025 - Member Engagement and Services

Job Summary:

The CareSource Summer Intern is responsible for providing support on special projects, initiatives, and specific activities which will vary by assignment.

Essential Functions:

• Project Development & Implementation- Lead the design and execution of a listening session with an underrepresented Medicaid membership population to gain insight and ensure effective outreach and engagement strategies are in place.
• Data Analysis - Conduct thorough analyses of membership data to evaluate retention strategies, assess marketing campaign effectiveness and identify health equity gaps including actionable insights.
• Round Table Facilitation- Organize and facilitate a monthly roundtable meeting with call center staff to discuss trends, gather insight, and suggest improvements for the overall member experience based on this real time feedback.

Education and Experience:

• High School Diploma or equivalent is required
• Current junior or senior college / university undergraduate or graduate student in a credited degree program
• Minimum of 2.5 cumulative grade point average

Competencies, Knowledge and Skills:

• Proficient with Microsoft Office Suite to include Outlook, Word, Excel and PowerPoint
• Good written and verbal communication skills
• Ability to work in a fast-paced environment
• Ability to work independently and within a team environment
• Effective listening and critical thinking skills
• Dependable, flexible and ability to maintain confidential information
• Effective problem solving skills with attention to detail

Licensure and Certification:

• None

Working Conditions:

• General office environment; may be required to sit or stand for extended periods of time

Compensation Range:
$34,500.00 - $55,100.00 CareSource takes into consideration a combination of a candidate's education, training, and experience as well as the position's scope and complexity, the discretion and latitude required for the role, and other external and internal data when establishing a salary level. We are highly invested in every employee's total well-being and offer a substantial and comprehensive total rewards package.

Compensation Type:
Hourly

Competencies:
- Create an Inclusive Environment
- Cultivate Partnerships
- Develop Self and Others
- Drive Execution
- Influence Others
- Pursue Personal Excellence
- Understand the Business

This job description is not all inclusive. CareSource reserves the right to amend this job description at any time. CareSource is an Equal Opportunity Employer. We are dedicated to fostering an inclusive environment that welcomes and supports individuals of all backgrounds.