Modern Work & Copilot Technology Specialist
 Microsoft | |
remote work
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 United States, Texas, Irving | |
| 7000 State Highway 161 (Show on map) | |
 Oct 01, 2024 | |
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OverviewAre you inspired to help customers empower their employees, maximize the employee experience, and do great work using the devices and apps they love, now enhanced with the transformative power of AI? We are seeking individuals to guide customers through significant changes as we embrace generative AI through Copilot, Copilot+ PCs, and Windows in the Cloud. Microsoft is leading this evolution, enabling organizations to reimagine their business for success in this new era. With AI integration, physical Windows devices (as well as Cloud PCs) offer unprecedented flexibility and efficiency, allowing for a seamless transition between on-premise and remote work environments. Join us in helping organizations leverage AI to optimize workflows, foster innovation, and secure their operations, all while providing a familiar and powerful Windows experience across any device. We are currently looking for Modern Work & Copilot Technology Specialist professionals to join our teams across various business groups, for varying customer sizes, in our enterprise, regulated, and partner services organizations. As a Microsoft Modern Work & Copilot Technology Specialist (TS), your main goal is to win the technical decision of customers to purchase and use our technology. You will work in a team, enabling the customers through digital transformation by leveraging the Modern Workplace of Microsoft 365 and Surface. Modern Work & Copilot TSs are expected to be able to both own and win the customers technical decisions, as well as find new opportunities through their contacts and work they are on for field sales specialists to further pursue. You will also work within a virtual team of technical, partner and consulting resources to help educate your customers at a technical level, demonstrate and prove our solutions, and win the technical decision allowing the team to achieve and even exceed quarterly Microsoft 365 suite, Copilot for Microsoft 365, Teams Calling, Meetings, Teams Premium, Frontline Worker, Viva, and OEM Meeting/Calling devices sales/usage targets in your accounts. Being part of this team will allow you to maintain and develop your deep technical expertise across Microsoft and non-Microsoft cloud-based infrastructure technologies. By applying to this role, you will be considered for multiple opportunities within Microsoft across the United States including locations beyond where the role is posted. This role is flexible in that you can work up to 50% from home. Travel percentages will vary according to role. Microsoft's mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.
ResponsibilitiesDomain Expertise You will demonstrate (e.g., Architectural Design Sessions, and Proof of Concept sessions) Copilot for Microsoft 365, Microsoft Teams Calling, Meetings, devices, Teams Premium, Frontline Worker enablement and Viva products, services, and integration; presenting and applying architecture patterns for design, development, configuration, and deployment/adoption/governance planning; applying sales methodologies; leveraging partner/customer teams as needed Storytelling You will effectively communicate the narrative of Modern Work and Copilot's capabilities and the transformative impact on businesses and individuals.Scale Customer Engagements You will be a trusted advisor and consultative technical seller with a growth mindset by developing and maintaining advanced to expert level delivery, discovery, demo, and whiteboarding skills. Build Strategy You will provide strategic, technical input based on Microsoft capability at the account level to contribute to strategy development. You will share competitive insights from customer sessions with colleagues and escalate competitive situations to influence compete strategies.Solution Design and Proof You will win the technical decision and intent by gaining a deep understanding of a customer's business and differentiate Microsoft in complex selling environments by sharing insights, reframing the status quo, and quantifying business impact that motivates customers to take action. You will know when and how to escalate blockers, when to push back on customer objections, and how to unblock technical blockers with the customer. Scale Through Partners: you will engage in partner sell-with scenarios by collaborating with partners to carry out technical engagement activities and acting as a source of trusted partner knowledge.You will embody our Culture & Values | |