Operations Manager, Crane Maintenance
 JLL | |
 United States, South Carolina, North Charleston | |
 Oct 02, 2024 | |
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Key responsibilities
Manage a team responsible for the inspection and repair of overhead cranes, hoists, and other lifting equipment to ensure compliance with OSHA, ASME and OEM Standards. Current knowledge of these standards is a must. Provide operational support including managing staffing needs consisting of hiring, training, goal setting, and performance management. Partner with customer to create a service and inspection program while ensuring customer satisfaction with plan and execution. Coordinate repairs and inspections of overhead crane and hoist equipment with the client including both production and global real estate. Communicate operational issues needing attention and provide recommendations for resolution Perform oversight/inspection of work and assure all necessary adjustments are completed prior to turnover of operation back to production. Single point of contact for communications between customer, JLL leadership, and other technicians related to schedules, inspections, and repairs. Manage the site spare parts program including the identification, procurement method, on hand levels, and stockout levels. Manage the procurement or repair of specialty parts from the OEM or local machine shop. Preparing written specifications for major repairs, routine work and other processes as required for business continuity. Maintain required competencies around all required software including, but not limited to Microsoft Office suite, Corrigo, and others, as required. Attend departmental and client meetings as needed Experience and qualifications 10+ years of experience performing the above listed skills and knowledge on similar type equipment, management experience is a plus Must be comfortable working in tight spaces and at heights Heavy lifting will be required Limited travel and overtime will be required Commitment to high professional ethical standardsStrong organizational, interpersonal and communication skills Must be flexible and highly motivated with a willingness to take initiative Ensure that strong attention to detail is maintained at every level Be a team player, dealing effectively with co-workers and internal clients at all levels Key Performance Behaviors Leadership: able to effectively supervise and manage colleagues to bring out the best in performance and client service Credibility: able to establish trust and gain respect Teamwork: able to work collaboratively to develop a common purpose and approach to achieve a shared objective, and create mutual accountability Excellence: able to perform work thoughtfully, efficiently, and effectively Judgment: able to anticipate and modify actions, decisions, and personal interactions in accordance with situational requirements | |