CLINICAL APPLICATIONS TRAINER

Job Overview:

This position is responsible for assisting in the development , maintenance, delivery and upgrade of clinical applications end user training programs. Has knowledge of designated Epic applications and able to prepare technical training curriculum in the application training environment. Involved in a team approach to ensure end user application training includes relevant scenarios and workflows providing an effective learning experience for the end user. Comfortable adapting to a variety of learning styles and presentation mediums. Skillful using technology and clinical applications. Maintains appropriate credentials and continues to grow as a trainer,subject matter expert and curriculum designer.

Job Requirements:

Associate's Degree
Credentialed as EPIC trainer within 6 months of hire
Knowledge of Epic applications, personal computer applications, adult learning principals, change management 2-3 years experience Professional Healthcare

Job Responsibilities:

Participates in the development of training materials for end users. Supports the build process for the master training environment. Incorporates appropriate scenarios and workflows into training programs. Continues to develop instructional design knowledge and skill. Has an aptitude for presentation and style.
Demonstrates exceptional classroom facilitation skills and incorporates adult learning principals into training delivery. Creates a safe and effective environment of learning for end users. Training is adaptable and responsive to change. Incorporates innovation and creativity into training delivery as appropriate.
Remains expert and up to date in clinical applications functions, workflows and requirements. Translates this knowledge and skill to a relevant and effective end user training experience. Application credentials are achieved and maintained as indicated.
Supports the evaluation of training delivery and outcomes. Initiates activities to improve quality and services in response to evaluation feedback.
Demonstrates flexibility and/or initiative in seeking or accepting additional assignments. Adjusts schedule as indicated to meet end user training needs. Utilizes time wisely and efficiently.
Demonstrates ongoing professional growth as a team member and individual contributor.

Other Job-Related Information:

Working Conditions:

Climbing - Rarely
Concentrating - Consistently
Continuous Learning - Consistently
Hearing: Conversation - Consistently
Hearing: Other Sounds - Frequently
Interpersonal Communication - Consistently
Kneeling - Occasionally
Lifting <10 Lbs - Frequently
Lifting 50+ Lbs - Rarely
Lifting 11-50 Lbs - Frequently
Pulling - Occasionally
Pushing - Occasionally
Reaching - Occasionally
Reading - Consistently
Sitting - Frequently
Standing - Frequently
Stooping - Occasionally
Talking - Consistently
Thinking/Reasoning - Consistently
Use of Hands - Consistently
Color Vision - Consistently
Visual Acuity: Far - Consistently
Visual Acuity: Near - Consistently
Walking - Frequently

TriHealth SERVE Standards and ALWAYS Behaviors
At TriHealth, we believe there is no responsibility more important than to SERVE our patients, our communities, and our fellow team members. To achieve our vision and mission, ALL TriHealth team members are expected to demonstrate and live the following:

Serve: ALWAYS...
* Welcome everyone by making eye contact, greeting with a smile, and saying "hello"
* Acknowledge when patients/guests are lost and escort them to their destination or find someone who can assist
* Refrain from using cell phones for personal reasons in public spaces or patient care areas
Excel: ALWAYS...
* Recognize and take personal responsibility to address and recover from service breakdowns when a customer's expectations have not been met
* Offer patients and guests priority when waiting (lines, elevators)
* Work on improving quality, safety, and service
Respect: ALWAYS...
* Respect cultural and spiritual differences and honor individual preferences.
* Respect everyone's opinion and contribution, regardless of title/role.
* Speak positively about my team members and other departments in front of patients and guests.
Value: ALWAYS...
* Value the time of others by striving to be on time, prepared and actively participating.
* Pick up trash, ensuring the physical environment is clean and safe.
* Be a good steward of our resources, using supplies and equipment efficiently and effectively, and will look for ways to avoid waste.
Engage: ALWAYS...
* Acknowledge wins and frequently thank team members and others for contributions.
* Show courtesy and compassion with customers, team members and the community