New
Soft Services Coordinator - Facilities Management
JLL | |
United States, California, Folsom | |
Oct 02, 2024 | |
Maintain client satisfaction with delivery of Facility Management services and support programs to increase customer satisfaction
Support compliance with Jones Lang LaSalle minimum audit and compliance standards in facility management, financial management and operational policies and procedures Meet or exceed site Key Performance Indicators (KPI's); monitor Service Level Agreements (SLA's) monthly to identify potential challenges and plan corrective actions accordingly Enforce all Company policies and training requirements regarding safe and efficient operations and work practices Implement and monitor hazard control and team safety practices, ensure compliance with local codes and regulations and Jones Lang LaSalle operations standards Demonstrate strong collaboration and teamwork within the account team, by including driving the development and implementation of IFM best practices and innovations Support work order management for in house staff and vendors as necessary. Support facility soft services as needed and directed such as: meetings preparation, conference room reservations, food services, parking, vending, and badging Any and all other duties and tasks assigned. |