New 
Integrated Real Estate Delivery Program Manager (Director, Programs)
 JLL | |
 United States, Illinois, Chicago | |
| 200 East Randolph Street (Show on map) | |
 Oct 02, 2024 | |
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Integrated Real Estate Delivery Program Manager (Director, Programs) are Corporate Real Estate generalists that advise Clients on various aspects of Corporate Real Estate delivery. Integrated Real Estate Delivery Program Manager (Director, Programs) act as Trusted Advisors that facilitate execution from idea to occupancy which enables our clients to focus on alignment between business objectives and real estate solutions. Integrated Real Estate Delivery Program Manager (Director, Programs) identify key priorities and communicate scope for each project and work to align organizational stakeholders with the project objectives. Integrated Real Estate Delivery Program Manager (Director, Programs) lead the project delivery team to ensure quality, speed, predictability and Business-Enabling real estate outcomes.
This role is global in nature, requiring engagement with customers and internal team members across the world (NA/LATAM/APAC/EMEA). Responsibilities Lead the Business Partner relationship/interface for all assigned project and initiatives Partner with Business Relationship Managers (BRMs) to develop and implement real estate solutions Develop and implement strategies to effectively manage and engage stakeholders, including clients and key business partners, ensuring their interests are considered, their input is sought, and their concerns are addressed throughout the project or program Establish a "Trusted Advisor" relationship with Client counterparts as a Corporate Real Estate SME Drive awareness to established frameworks and demonstrate agility and creativity to meet dynamic business needs during real estate project delivery Escalate risks throughout the organization appropriately Manage the approval process for all assigned projects Effectively lead the Project Delivery Team by clearly communicating expectations, accountabilities and providing performance feedback for continuous improvement. Integrate service delivery platform and resources while effectively managing handoffs between:Transaction Management Occupancy Planning Project Management Facility Management Provide regular Executive level dashboard or presentation reporting on project performance across the assigned portfolio Identify strategic opportunities that enhance value creation by understanding how business strategies and priorities which real estate can be leverage effectively for the client/business partners to meet their commitments Skill Requirements/Competencies: Solid understanding of project lifecycle management including executing complex projects with multiple workstreams Ability to manage and oversee a multi-disciplinary team, providing guidance, support, and performance feedback Proven experience in Construction Project Management and Program Management Excellent analytical and problem-solving skills Proactive approach to identifying project/program roadblocks and implementing corrective actions to keep the projects/program on track Strong customer-facing skills with experience in managing real estate projects including anticipating customer needs Superior communication management skills (verbal and written), with the ability to present complex information in a clear and concise manner Proven ability to manage client expectations and provide strategic solutions aligned with client objectives Excellent program reporting and documentation, including status updates, progress reports, and lessons learned Comfortable working in ambiguous situations and developing new processes to address complex challenges Ability to prioritize and manage multiple tasks simultaneously Education/training BA/BS Real Estate, Architecture, Engineering, Construction Management and Interior design Years of relevant experience 8+ Years | |