Refugee Intake Intern - Spring 2025

International Rescue Committee
remote work
United States, Maryland, Baltimore
Nov 02, 2024
The International Rescue Committee (IRC) responds to the world's worst humanitarian crises, helping to restore health, safety, education, economic wellbeing, and power to people devastated by conflict and disaster. Founded in 1933 at the call of Albert Einstein, the IRC is one of the world's largest international humanitarian non-governmental organizations (INGO), at work in more than 40 countries and 29 U.S. cities helping people to survive, reclaim control of their future and strengthen their communities. A force for humanity, IRC employees deliver lasting impact by restoring safety, dignity and hope to millions. If you're a solutions-driven, passionate change-maker, come join us in positively impacting the lives of millions of people world-wide for a better future. Background The International Rescue Committee, Inc. (IRC) helps people whose lives and livelihoods are shattered by conflict and disaster to survive, recover and gain control of their future. Founded in 1933 at the request of Albert Einstein, the IRC offers lifesaving care and life-changing assistance to people forced to flee from war or disaster. At work today in over 40 countries and 28 U.S. cities, we restore safety, dignity and hope to millions who are uprooted and struggling to rebuild their lives. The IRC in Baltimore was established in 1999 and currently serves over 2,500 immigrants and refugees per year. Scope of Work Intake services interns will assist IRC's intake team with daily activities that help to welcome and contribute to the self-sufficiency of refugees, asylees and other humanitarian immigrants in the Baltimore metropolitan area. The intake team is the first point of contact for new "walk-in" asylees, parolees, secondary migrants and all other returning IRC clients. The team conducts eligibility assessments to determine client needs and refer to relevant IRC programs. Interns will meet directly with individual clients and families to support intake assessments. Reports To Intake Specialist or Coordinator Learning Objectives -Learn about the services that refugees, asylees and other humanitarian immigrants are eligible for upon arrival in the U.S., including public benefits in Maryland and local resources in the Baltimore metropolitan area. -Learn to conduct eligibility assessments for program services. -Learn to communicate effectively with clients across cultures. Responsibilities -Under the direction of the intern's supervisor, assist clients remotely or in-person with intake assessment appointments. -Assist with service documentation through case-notes and case file maintenance. -Support organization of weekly intake days at the office. -Other duties as assigned. Minimum Qualifications: -Prior experience and interest working with refugees and immigrants preferred. -Prior experience and interest in case management or social work preferred. -Ability to work independently and as a team member in a fast-paced, cross-cultural environment. -Flexible and reliable, with outstanding attention to detail. -Strong problem-solving skills. -Excellent communication and interpersonal skills. -Proficient in Microsoft Office applications (Word, Excel, Outlook) and web-based applications (databases, Box). -Fluency in English required. Bilingual ability in one of the predominant languages of the local client base is desired. Position Details * IN-PERSON:Spring 2025 internships will be in-person. This includes a combination of standard office environment, remote work, and field time within the greater Baltimore area. * DATES: Internships start with a required in-person orientation onMonday, January 13th, 2025 (approx. 9:30 AM - 3 PM) at the IRC Baltimore office. Regular weekly hours start the week of January 14th, 2025,and will continue through April 11th, 2025 (13 total weeks). * HOURS: Internships require a minimum of 15 hours per week for 13 weeks. Interns should be able to come to the office at least 1 day per week. * LAPTOP: Interns will be issued an IRC laptop for the duration of the internship to perform both remote and in-office responsibilities. * REIMBURSEMENT: Internships with the IRC in Baltimore are unpaid. University credit may be arranged. Spring 2025 interns are eligible for per diem reimbursement at the rate of $15 per day (defined as 7.5 hours) to offset the costs of food and travel of the internship. Interns may also be reimbursed for mileage driven for any approved activities (based on round-trip mileage from the IRC office). Application Process *DUE DATE: apply online at www.rescue.org/careersby 11:59 PM ET on Sunday, November 24th. *INTERVIEWS: Applicants selected for interviews will be contacted to schedule interviews. Due to the volume of applications, only applicants who are selected for interviews will be contacted. Interviews will be conductedapproximately December 12-17. *OFFERS: Applicants who have interviewed for positions can expect to receive a decision no later than December 27th, 2024. Confirmations will be due at the latest by January 3rd, 2025. Equal Opportunity Employer We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. Standard of Professional Conduct:The IRC and the IRC workers must adhere to the values and principles outlined in the IRC Way - our Code of Conduct. These are Integrity, Service, Accountability, and Equality. Commitment to Gender, Equality, Diversity, and Inclusion: The IRC is committed to creating a diverse, inclusive, respectful, and safe work environment where all persons are treated fairly, with dignity and respect. The IRC expressly prohibits and will not tolerate discrimination, harassment, retaliation, or bullying of the IRC persons in any work setting. We aim to increase the representation of women, people that are from country and communities we serve, and people who identify as races and ethnicities that are under-represented in global power structures.