Risk & Compliance Manager
 JLL | |
 United States, Pennsylvania, Malvern | |
 Nov 06, 2024 | |
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DUTIES AND RESPONSIBILITIESDesign, implement and lead account risk management strategy with implementation of core components of JLL risk management program
Manage programs as necessary: risk register, internal audit program, compliance program, incident management Review and understand Master Services Agreement with client and conduct gap analysis on material contract obligations, and manage contract change control process Conduct annual risk assessment for account and recommend risk treatment. Review processes, procedures, and test controls for integrity, accuracy and efficiency Identify potential risk areas and analyze, evaluate and recommend changes and enhancements to existing practices, processes and controls to make sure they are current, adequate, functional and utilized in accordance with standards established by the company and client Ensure account leadership is regularly updated on new risks and treatment progress on existing risks Escalate emerging risks, high severity risks or incident trends to JLL risk governance Support external audits to manage audit, provide requested evidence and address audit results Assist in developing audit programs and maintain up-to-date knowledge about audit tools and techniques Prepare and deliver accurate and well-written audit reports summarizing audit observations, error trends, departmental and/or company risk, and recommendations to operations leadership Engage with JLL Ethics Everywhere program and escalate all ethical questions, concerns and violations Regular communications to full account team on risk topics, including information security best practices, risk identification and escalation, etc. Attend staff meetings, town halls and leadership meetings regularly to present risk topics or answer risk-related questions Assist in account's incident management process, including prompt escalation to the client (where applicable) and account leadership of any sensitive and high severity incidents that could materially impact compliance with obligations to client and communicate lessons learned to account or supplier stakeholders Develop and deliver client-facing risk and incident presentations Liaison between account and JLL Legal and Insurable Risk, ensuring account leadership is made aware of any claims or lawsuits stemming from account and potential financial impacts MINIMUM REQUIREMENTS Bachelor's degree (BA/BS) in Accounting/Business or related field Minimum of five years of risk management and/or external or internal audit experience Strong problem solving and decision making abilities Advanced Excel skills, including creation of reports generated from Excel data Ability to communicate and engage at all levels of executive management and field personnel Strong communication, presentation and relationship skills Legal and commercial real estate industries experience a plus The above referenced position summary is a guideline designed to present an overview of job duties and is not intended to be a comprehensive list of responsibilities and requirements. | |