Sr. IT Support Specialist

Daikin Applied
medical insurance, life insurance, vision insurance, parental leave, paid time off, paid holidays, sick time, tuition reimbursement, 401(k), retirement plan
United States, Minnesota, Faribault
300 24th Street (Show on map)
Jan 06, 2025
Make your mark at the world's largest HVAC company Location: Faribault/ Owatonna, MN What's in it for you: Paid Time Off 88Hours of Holiday Pay Medical, Dental and Vision Insurance Plans 401K funded by Daikin Tuition Reimbursement Referral Bonus Program Growth Opportunities Climate Controlled Facility What you will do: Provides more advanced first and second line analysis and response to incident and service request tickets submitted by internal business users. Supports and administers complex client /desktop systems, applications an d local infrastructure components Provides project management or participates in project implementations of client / desktop systems, applications and local infrastructure. Responsible in taking system inventories and building documentation client / desktop systems, applications and local infrastructure. Assists in the administration of a large complex group of infrastructure components. Works closely with Infrastructure Specialists to resolve complex issues affecting desktop applications and operations. Initiates new responsibilities and help to plan for the future of client /desktop systems, applications an d local infrastructure May direct tasks of more junior team members. Evaluates and may recommend purchases of solutions. May participate in on-call duties on a weekly rotational basis. Minimum Requirements: 4-year Bachelor's Degree 5+ years experience Experience with IT support in a manufacturing facility. Benefits: Daikin Applied offers the following benefits for this position, subject to applicable eligibility requirements: Multiple medical insurance plan options + dental and vision insurance 401K retirement plan with employer contributions matching 100% of the first 3% of employee contributions and 50% on the next 2% of employee contributions Company provided life insurance + optional employee paid voluntary life insurance, dependent life coverage and voluntary accident coverage Short term and long term disability 3 weeks of paid time off for new employees + 11 company paid holidays Vacation accrues on a monthly basis, unless applicable federal, state and local law requires a faster accrual Paid sick time in accordance of the federal, state and local law Paid parental leave and tuition reimbursement after 6 months of continuous service The typical annual base salary for this position ranges from $59,500-90,500 + bonus in MN. The range displayed represents the pay range for all positions in the job grade which this position falls. Individual base pay will depend on a wide range of factors including your skills, qualifications, experience, and location. Daikin Applied Americas Inc. is an equal opportunity employer and encourages applications from minorities, woman, the disabled, protected veterans, and other qualified applicants. Work visa sponsorship is not available for this position.