CTY Assistant Program Manager

Founded in 1979, the Johns Hopkins Center for Talented Youth (CTY) is a center for innovation dedicated to advancing the field of gifted education through research on testing, programs, and other supports for advanced learners. On the premise that advanced learners come from every community and every demographic, we aim to understand and inform how these students need to be nurtured to achieve their full potential as learners and global citizens. CTY also runs in-person and online academic programs for bright learners to cultivate a community of advanced learners and connect students in and outside the classroom.

We are seeking CTY Assistant Program Managers (two open positions) to support the development, planning, and execution of academic experiences for advanced learners that are rigorous and novel for CTY students in content or approach and foster a fun peer community. Student experiences vary in length and modality (in-person residential, in-person day, virtual, hybrid). CTY Assistant Program managers have a primary assignment but are expected to support activities across the Academic Programs unit. We are currently seeking candidates for a primary assignment to in-person experiences.

The CTY Assistant Program Manager position is generalist in nature and functions in a heavily matrixed and collaborative environment. Responsibilities are tied both to the specific set of program experiences or courses (program execution and management) and to programs overall (program planning and development). Assistant Program Managers are supervised by a CTY Program Manager.

Program execution and management responsibilities include providing on-location oversight of a program in session during the summer and possibly supervising a set of online courses during the academic year. Work activities may vary based on project demands and program needs. Assistant Program may be asked to fill in for colleagues when needed, particularly if there are vacancies due to emergencies.

Recruitment of program causal or limited staff, including requisition management and interviewing candidates, is a significant responsibility for all Academic Programs management staff.

Specific Duties & Responsibilities

In-Person Program Execution (June-August) (15% annual effort)

• Support Program Manager in assuring that sites deliver a high-quality on-site experience for students and staff, one that runs smoothly logistically and aligns with CTY's core values, including diversity, equity and inclusion.
• Work on site, at one or more program locations during the summer. The minimum time on site during the summer is three residencies, 5-10 days each. More time may be required in extenuating circumstances, up to the entire duration of the program (7 weeks). Meals and lodging on site, as well as travel, are covered by CTY.
• Be on call at all times during in-person program operations, whether on or off site, to assist with addressing concerns and handling emergencies across all aspects of program.
• In close consultation with the Program Manager, provide guidance on policy and procedural questions and ensure compliance with all applicable laws and regulations.

Program Staff Recruitment (September-May) (15%-25% annual effort)

• Participate in annual evaluation of eligibility of in-person site staff for rehire.
• Participate in hiring staff across the Academic Programs Unit in collaboration with CTY HR staff. Responsibilities include interviewing and managing one or more requisitions.

General Academic Program Unit Planning, Development and Execution (September-May) (55-65% annual effort)

• Communicate with constituents: families, students, casual site staff, host sites, and vendors.
• As an individual contributor or by serving on project teams and committees, complete responsibilities as assigned in a range of program areas.
• Participate in continual improvement process across the Academic Programs unit.
• Develop, document, and refine standard operating procedures for program delivery.
• Stay abreast of developments in relevant fields.
• As assigned, support development of new courses across modalities and review and enhance educator course guides.
• As assigned, supervise educators delivering a given set of online courses during the academic year.

Other (5% annual effort)

• Support or participate in research efforts of the organization.
• Provide service to CTY and the University through participating in occasional CTY- or University-wide projects. For example, serve a term on the DEI@CTY Staff Council.

Other Duties

• Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the employee for this job.
• Duties, responsibilities, and activities may change at any time with or without notice.

Specific Physical Requirements

• Ability to travel to domestic out-of-state and/or international program locations and live on site.
• Ability to be on call on nights and weekends while programs are in session.

Supervisory Responsibility

• This position has no direct reports but assists Program Managers with supervision of 100+ casual (temporary summer) staff.

Special Knowledge, Skills, and Abilities

• Ability to manage high volume of work and multiple priorities.
• Ability to manage seasonal variations productively and efficiently in types of tasks and work volume.
• Ability to manage accountability of self and others in a matrixed environment with multiple functional supervisors or project leads.
• Problem-solver, proactive in addressing challenges, escalates issues appropriately.
• Strong professional judgment, character, and integrity.
• Strong leadership skills.
• Excellent oral, written, and interpersonal communication skills.
• Excellent customer service skills.
• Demonstrated commitment to diversity, equity, and inclusion.
• Computer literate: ability to learn and use multiple applications and platforms.

Additional Information

• This position is hybrid (working at JHU's Mt. Washington site 3 days a week). Additional time on site required while in-person programs are in session.
• Must be able to travel and work nights, weekends, and holidays particularly during the summer season (when holidays are worked, exempt employees may take an alternate holiday within 60 days).
• The minimum time on site during the summer is three residencies, 5-10 days each. More time may be required in extenuating circumstances, up to the entire duration of the program (7 weeks). Meals and lodging on site, as well as travel, are covered by CTY.
• Vacation time off is restricted between Memorial Day and the close of the in-person sites.
• Candidate must be authorized to work in the US and be physically located in the US when interacting with students, whether in person or online.
• The successful candidate(s) for this position are subject to a pre-employment background check. All employees participating in or serving children in university programs must participate in mandatory Child Abuse Prevention online training on the appropriate conduct around children, protecting children from abuse and neglect, and reporting of known or suspected child abuse and neglect.

• Bachelor's Degree.
• Two years' experience teaching college or pre-college; residential life; professional camping; or other relevant academic administrative functions.
• Additional education may substitute for experience to the extent permitted by the JHU equivalency formula.

• Master's Degree.
• Classroom teaching experience.
• Experience working with advanced learners or course work / training in gifted education.
• Experience working in a residential education setting.

Classified Title: CTY Assistant Program Manager
Role/Level/Range: ACRP/03/MC
Starting Salary Range: $48,000 - $84,100 Annually ($65,000 targeted; Commensurate with experience)
Employee group: Full Time
Schedule: Mon-Fri 8:30-5:00
Exempt Status:Exempt
Location:Hybrid/Mount Washington Campus
Department name: Campus Curriculum & Student Life
Personnel area: Academic and Business Centers