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Key Account Manager - Bilingual (English/Spanish) - Northeast USA

Western Union
life insurance, parental leave, tuition assistance, flex time
United States, Massachusetts, Boston
Nov 08, 2024

Key Account Manager - Bilingual (English/Spanish) - Northeast USA
Are you ready to accelerate your career with a global leader in financial services? Are you energized by developing leads into new agent partners and both creating and maintaining strong business relationships? Then it's time to join Western Union as a Key Account Manager!

Western Union powers your pursuit.
In this role, you are responsible for generating new agent network relationships and managing existing agent relationships for Western Union to align with delivering on sales goals.

Role Responsibilities



  • Generating new agent network relationships, including any multi state opportunity within the defined geographic area. This includes Omni channel opportunities which include Retail, Digital, and hybrid opportunities and new contract negotiations.
  • Maintaining and managing existing network relationships, including contract renewals, business support and network performance monitoring.
  • The Position will act as a consultant role in order to manage, cross sell products, and grow revenue and transactions while maximizing profitability of each network.
  • Interact with other areas in the creation and execution of business development programs, marketing strategies, events, implementations, and other assigned initiatives.
  • Generate and analyze reports to anticipate opportunities and risks.
  • Sell entire Western Union portfolio brands and services.
  • Day-to-day operation support for accounts within regional territory.
  • Accountable for meeting monthly, quarterly, and annual sales goals.


Role Requirements



  • 5 - 7 years of experience in previous sales and relationship management.
  • Perform sales within the field to meet and exceed transaction and revenue growth objectives in your assigned area.
  • Hunting mindset with executive presence.
  • Demonstrated negotiation and presentation skills.
  • Ability to manage portfolio of accounts and projects simultaneously in a fast-paced environment.
  • Proven track record of meeting or exceeding sales quotas and receiving positive customer feedback.
  • Experience in the check cashing industry highly preferred.
  • Bilingual/bi-cultural experience is highly desired.
  • Bilingual in English and Spanish highly preferred.
  • Valid Driver's License is required as this position requires regular travel within a defined region.
  • Prior money transfer or financial services experience is preferred.


We make financial services accessible to humans everywhere. Join us for what's next.
Western Union is positioned to become the world's most accessible financial services company -transforming lives and communities. We're a diverse and passionate customer-centric team of over 8,000 employees serving 200 countries and territories, reaching customers and receivers around the globe. More than moving money, we design easy-to-use products and services for our digital and physical financial ecosystem that help our customers move forward.
Just as we help our global customers prosper, we support our employees in achieving their professional aspirations. You'll have plenty of opportunities to learn new skills and build a career, as well as receive a great compensation package. If you're ready to help drive the future of financial services, it's time for Western Union. Learn more about our purpose and people at https://careers.westernunion.com/.

Salary
The on-target earnings range is $108,875-141,000 USD per year, which includes a base salary and commission that align with individual and company performance. Actual salaries will vary based on candidates' qualifications, skills, and competencies.

Benefits
You will also have access to short-term incentives, multiple health insurance options, accident and life insurance, and access to best-in-class development platforms, to name a few (https://careers.westernunion.com/global-benefits/). Please see the location-specific benefits below and note that your Recruiter may share additional role-specific benefits during your interview process or in an offer of employment.
Your United States - specific benefits include:



  • Family First Program
  • Flexible Time off
  • Medical, Dental and Life Insurance
  • Tuition Assistance Program
  • Parental Leave


We are passionate about diversity. Our commitment is to provide an inclusive culture that celebrates the unique backgrounds and perspectives of our global teams while reflecting the communities we serve. We do not discriminate based on race, color, national origin, religion, political affiliation, sex (including pregnancy), sexual orientation, gender identity, age, disability, marital status, or veteran status. The company will provide accommodation to applicants, including those with disabilities, during the recruitment process, following applicable laws.

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