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Critical Facilities Operating Engineer

JLL
United States, Texas, San Antonio
Nov 19, 2024
Principal Duties and Responsibilities
Task will include but not be limited to:
Responsible for maintaining, monitoring, and performing preventive maintenance and continuous operation of all data center systems to maintain 100% Up-time including: fire/life safety, mechanical systems such as (HVAC, chillers, crac, crah, plumbing, controls), electrical including emergency backup systems such as (lighting, UPS, ATS, STS, PDU, generators, primary switchgear, power distribution, transformers), and hot water systems. Monitors operation, adjusts, and maintains refrigeration, chilled water, and air conditioning equipment; boilers, and ventilating and water heaters; pumps, valves, piping, and filters; other mechanical and electrical equipment. Must record readings and make and adjust where necessary to ensure proper operation of equipment. Monitor building management systems and respond to alarms and alerts promptly.
Requires the ability to analyze the operation of various systems, determine the cause of any problems/malfunctions and take corrective action as required
Comply with departmental policy for the safe storage, usage, and disposal of hazardous materials. Maintains a clean and safe workplace.
Learn and understand the data center site in-order to manage incidents and events that put the critical systems at risk.
Work order management, including CMMS, Vendor Management, and Customer Facing Tickets.
Understanding and complying with emergency escalation procedures.
Perform additional job duties as required.

Minimum Experience:
Education & Experience
Systems, emergency generators, and switchgears.
High School diploma or GED equivalent
4+ years related work experience.

Language Skills
Demonstrated verbal/written communication skills.
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
Ability to read, analyze, and interpret technical procedures, or governmental regulations and codes.
Ability to write routine reports and correspondence.
Ability to speak effectively before small groups of tenants or fellow employees.

Other Skill and Abilities
Working knowledge or the capability of developing proficient knowledge of Microsoft Word, Microsoft Excel, Outlook and Microsoft Access and any other software packages.
Must be able to professionally interact with tenants and contractors.

Preferred Requirements:
Corrigo Experience.
MCIM / Salesforce Experience.
Zendesk Experience.
Service Now Experience.
Hands-on experience working in a data center/critical facility, including UPS.

Physical Requirements:
This position will require the following:
Walking large, campus-like settings.
Frequent walking, climbing, bending, kneeling, lifting, stooping, and working/extending overhead, including:
Lifting a minimum of 50 lbs.
Climbing stairs and navigating rooftops to access equipment.
Using ladders up to 30 ft and working from heights.
Ability to Climb a ladder with a 300-lb weight limit.
Must be able to work different schedules.
Must be able to work Holidays.
Must be able to respond to site emergencies.

Customer Environment Description
A leading global data center developer and operator specializing in delivering state-of-the-art digital infrastructure solutions across the globe. With more than 50 high-performance mission-critical facilities worldwide, the company ensures the continued operation of digital infrastructure for nearly 800 customers, including approximately 200 Fortune 1000 companies.
Demanding customer and fast-paced environment, serving some of the largest companies in the world.
JLL operates 40 sites for the customer that includes campuses and individual data centers. We provide operational support including operating engineers, chief operating engineers, facility managers, and regional managers.
JLL has been supporting the customer since 2021. The relationship has continued to grow as the customer's business has grown. We continue to support current locations and assist in establishing new sites across the United States.
We continue to struggle meeting the KPIs set forth by the customer, particularly when it comes to incidents. With an increased focus on training and adequate staffing models, we will be able to meet our obligations and exceed expectations. Our goal is to continue a fruitful relationship that allows us to grow with the customer. This will provide many opportunities for our employees and allow our customer to scale their business.
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