Case Manager-Wraparound Facilitator

StepStone Family & Youth Services

The Wraparound Facilitator implements the Wraparound process for youth and families identified and referred to the agency for the Safe at Home West Virginia program. The goal of Safe at Home WV is to safely reduce reliance on in-state and out-of-state congregate care for youth ages 12-17. Safe at Home WV will provide for trauma-focused treatments delivered in an environment that safely preserves family relationships and empowers families to help meet their own needs. The primary goals of Wraparound intervention are to support family strengths, promote community involvement and ownership, and provide the needed resources to families to improve family well-being and reduce the risk of child abuse and neglect. The Wraparound Facilitator will coordinate, create, and individualize services and supports to fit the unique needs of the child and family while building upon their strengths.

Consults with Program Manager regularly and as needed
• Responsible for contract compliance and oversight of program policies and procedures
• Participates in quality improvement activities
• Ensures that documentation is thorough, accurate, and timely
• Ensures that pertinent data is collected and complied as required
• Obtains and maintain proficiency certification to administer CANS assessments
• Builds rapport and cooperation/service coordination with families and other community social service providers
• Obtains needed reports and documents as needed from external sources
• Plans and facilitates Wraparound Team meetings of the youth, family, and service providers
• Develops and implements individualized plans of care in collaboration with the Wraparound Team
• Identifies and develops formal and informal services/resources available to the youth, family, and community
• Conducts home/site visits with youth and/or family in accordance with the needs determined in the individualized Wraparound plan
• Tracks and monitors youth and family progress and adapt the Wraparound plan as needed and document all pertinent information in a timely fashion
• Produces written reports as needed
• Maintains client records in compliance with organizational goals and objectives, as well as external regulatory guidelines
• Identifies service gaps and collaborate with community stakeholders and existing service providers to resolve them
• Responds to client crises
• Attends trainings as needed to ensure quality service provision and fidelity to wraparound model
• Other duties as assigned

• Bachelor's degree in Social Work, Counseling, Psychology, or a related field
• Two years of post -college work experience providing direct services to children and families
• Possess knowledge of mental illness diagnoses and behavioral disorders in children
• Ability to collaborate closely with a team of family members and professionals to develop and implement individualized plans of care
• Flexible with schedule in order to meet with youth and family wraparound team members
• Bilingual skills are preferred (Spanish)