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Sr. People Experience Partner

JLL
United States, Illinois, Chicago
200 East Randolph Street (Show on map)
Nov 21, 2024
The responsibilities and accountabilities include:

Partner with few of the Corporate Functions stakeholders
Build and maintain strong relationships with key stakeholders across a few Corporate Functions
Analyze workforce data and trends to inform strategic decisions
Utilize HR dashboards to drive data-driven people decisions on retention, rewards, diversity, and organizational effectiveness
Execute HR programs and initiatives:
Implement JLL's global, regional, and local policies and tools throughout the employee lifecycle across stakeholder groups across the Region or globally.
Develop and manage detailed project plans for HR programs such as goal setting, performance assessments, and rewards planning
Proactively identify and develop innovative solutions for anticipated challenges
Collaborate with HR Centers of Excellence to adapt and deliver best-in-class HR practices
Boost employee engagement and culture:
Foster an inclusive culture that celebrates diversity and promotes belonging
Implement programs to enhance employee engagement and satisfaction
Align workplace culture with JLL's values and leadership behaviors
Manage employee feedback channels and translate insights into actionable improvements
Execution of HR actions leveraging HR operating model:
Drive consistency and efficiency in execution of HR processes across countries and locations
Guide local leaders and managers to appropriate support resources within the HR structure
Maximize the use of team resources at country and site levels
Maintain strong partnerships with key stakeholders to enable integrated HR service delivery
Employee relations:
Provide expert advice on complex employee relations issues, partnering with the Employee Relations team as needed
Ensure compliance with employment laws and company policies
Coach and advise managers on addressing employee performance, productivity, and engagement challenges
Manage talent:
Lead and coordinate talent management activities, including goal setting, talent reviews, and succession planning
Partner with managers to identify, develop, and retain high-potential employees
Implement career development programs and succession strategies
Identify training needs and collaborate with L&D to create targeted development initiatives
Manage projects and change:
Own and deliver projects aligned with the execution of the people strategy
Lead change management initiatives related to organizational restructuring, policy updates, or new program rollouts
Execute effective communication strategies for organizational changes

Qualifications:
Bachelor's degree with a major/minor or emphasis in HR or other relevant field is required
10 or more years of progressive HR experience, with at least 3 years in a senior HR business partner or similar role
Strong knowledge of HR best practices, employment law, and current workplace trends
Excellent interpersonal and communication skills, with the ability to influence at all levels of the organization, including geographically dispersed
Proven track record of developing and implementing successful HR initiatives
Experience with HR analytics and HRIS systems
Strong data driven problem-solving and decision-making skills
SHRM-SCP, SPHR, or equivalent professional certification preferred
Experience partnering across Corporate Functions
Competencies:
Strategic thinking and business acumen with a global mindset
Change management and organizational development
Employee relations and conflict resolution
Project management and execution
Emotional intelligence and empathy
Adaptability and flexibility. Ability to thrive in ambiguity and navigate through a complex, multi-faceted organization with multiple stakeholders
Consultative approach and ability to build strong relationships
Sense of urgency and ability to prioritize
JLL Leadership Behaviors:
The successful candidate will embody and promote JLL's Leadership Behaviors:
Win Together: Foster collaboration, build strong partnerships, and promote a culture of teamwork across the organization
Inspire: Motivate others through vision, passion, and purpose; encourage innovation and creativity Simplify: Streamline processes, communications, and solutions to enhance efficiency and effectiveness
Be Intentional: Act with purpose, make deliberate choices, and align actions with organizational goals
Be Future Ready: Anticipate trends, prepare for future challenges, and drive innovation in HR practices

This role offers an exciting opportunity to shape the employee experience and drive organizational success through innovative people strategies while exemplifying JLL's Leadership Behaviors. The ideal candidate will be passionate about creating a positive workplace culture, have a proven track record of implementing impactful HR initiatives, and consistently demonstrate these key leadership behaviors in their approach to work and interactions with others.
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