Manager, Employee Onboarding, NA

People and Culture Department

The People and Culture (P&C) team is responsible for managing the entire employee lifecycle from recruitment through retirement, collaborating closely with various departments such as New Site Development, Construction, Operations, Sales, Finance, Tech & Systems, and Legal to ensure a cohesive and supportive work environment. Our P&C team is distinguished by its proactive and strategic approach. Unlike in many organizations where P&C functions are limited to administrative oversight, our P&C professionals are empowered with the authority and responsibility to drive critical processes directly. This includes talent acquisition, employee development, performance management, and organizational planning. By leveraging in-house expertise, our P&C team can align long-term organizational sustainability with innovative P&C practices and cost-effective strategies. This alignment ensures that our workforce is engaged, motivated, and equipped to contribute to the company's success. Each member of our P&C team plays a pivotal role in making high-impact decisions, resulting in a more dynamic and productive work environment.

Position Overview

This role can be based in any of our US locations: Denver, CO; Phoenix, AZ; Quincy, WA; Santa Clara, CA; Ashburn, VA or open to Remote, US.

We are seeking a proactive and strategic Manager, Employee Onboarding to lead the onboarding function for North America. This role will oversee a small team focused on delivering a consistent, engaging, and impactful onboarding experience that supports employee integration, retention, and success. As part of the Learning & Development team, this role will collaborate with cross-functional partners to ensure onboarding programs reflect our culture, values, and business priorities.

Essential Job Functions

• Lead and manage the North America onboarding team, providing coaching, development, and performance support.
• Design and execute onboarding programs that support employees from pre-hire through their first 90 days and beyond.
• Facilitate onboarding sessions and learning experiences, both virtually and in-person, to ensure high engagement and alignment with company culture.
• Develop and curate onboarding content, including digital learning modules, presentations, and communications using platforms such as Docebo and OpenSesame.
• Partner with Global L&D, P&C, Talent Acquisition, and business leaders to ensure onboarding processes are seamless, scalable, and inclusive.
• Leverage systems and tools (e.g., Workday, LMS) to track onboarding participation, engagement, and success metrics.
• Collaborate with IT and P&C teams to manage onboarding logistics, including shipping, access provisioning, and preboarding data accuracy.
• Maintain attention to detail in managing participant records, scheduling, and communications.
• Continuously assess and improve onboarding experiences using feedback, data, and best practices.
• Support broader L&D initiatives and contribute to a culture of continuous learning and employee engagement.

• Handle additional duties as assigned by Management.
• Travel required is expected to be up to 10% but may increase over time as the business evolves.

Job Requirements

• Bachelor's degree in human resources, Education, Organizational Development, or related field preferred.
• 5+ years of experience in Learning & Development, Talent Management, or HR, with a focus on onboarding or employee experience.
• 2+ years of people management experience preferred.
• Experience in content development and facilitation for onboarding or training programs.
• Familiarity with LMS platforms (e.g., Docebo), digital content tools (e.g., OpenSesame), and virtual collaboration technologies.
• Strong project management and organizational skills.
• Excellent communication and stakeholder engagement abilities.
• Knowledge of adult learning principles and change management best practices.
• Ability to work effectively in a fast-paced, dynamic environment.

• Experience designing onboarding programs for distributed or hybrid workforces preferred.
• Assessment certifications (StrengthsFinder, Enneagram, Insights, DISC, etc.) preferred.

Physical Demands and Special Requirements

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to handle, or feel objects; reach with hands and arms; climb stairs; balance; stoop or kneel; talk and hear. The employee must occasionally lift and/or move up to 25 pounds.

Additional Details

• Salary Range: $110,000-$120,000 Base + Bonus (this range is based on Colorado market data and may vary in other locations)
• This position is eligible for company benefits including but not limited to medical, dental, and vision coverage, life and AD&D, short and long-term disability coverage, paid time off, employee assistance, participation in a 401k program that includes company match, and many other additional voluntary benefits.
• Compensation for the role will depend on a number of factors, including your qualifications, skills, competencies, and experience and may fall outside of the range shown.