Overview To plan, manage, and direct the activities between Lending Business Units and the second/third life of defense. Provide subject matter expertise and guidance regarding exams, internal audits, and compliance reviews. Support the Business Unit throughout full lifecycle of findings and/or issues from identification to closure. Assess NFCU's policies, procedures, practices, and governance routines, as they relate to the assigned Business Unit Responsibilities
- Ensures effective management of projects from inception through implementation
- Interprets and discusses information requests, findings, and related recommendations with the designated Business Unit liaisons
- Effectively coordinates exam preparation activities, information requests, and provides quality assurance for examination responses and other regulatory inquiries
- Coordinates with Business Units to ensure corrective actions are implemented timely to address recommendations resulting from external audits and exams
- Contributes to a culture of collaboration by actively working across business lines, communicating knowledge and business processes to Business Units
- Tracks, reports on, and follows up on corrective actions and remediation efforts identified by internal/external auditors
- Directs and leads Project Teams by developing and coordinating work plans, schedules, milestones, deliverables, and training
- Identifies and minimizes project risks or constraints that would impact project deliverables
- Identifies, communicates, and resolves branch/division/department areas of concern, or cross-organizational that may impede or impact other projects/initiatives
- Maintains/archives project documentation
- Ensures project deliverables are met in accordance with customers' expectations
- Sets, manages, and communicates client expectations for the project
- Oversees project progress to ensure project documentation and schedules are in compliance with previously agreed requirements and standards
- Identifies, escalates and/or resolves issues associated with project(s) ensuring deliverables conform to established quality and schedules
- Monitors and controls risks to ensure timelines are met and project goals are attained
- Facilitates project team and client meetings for the resolution of project issues
- Provides project status reports to management
- Serves as primary point of contact for project management and related issues.
- Secures resources and ensures optimum utilization of those resources, meeting budgetary requirements
- Allocates project team assignments to ensure accountability, establishes a team environment, manages personnel changes, and executes the training plan
- Manages, executes, and communicates project plan, changes, direction, approach, and priorities based on changing business requirements, circumstances, new information and/or budget considerations to stakeholders
- Promotes team building and skills development of project team members
- Manages small, multiple projects, or portions of a larger project
- Identifies, communicates, escalates, and resolves project issues and risks to branch/division management
- Provides guidance to help team members and stakeholders
- Fosters relationships with staff, peers, and business unit
- Performs other related duties as assigned.
Qualifications
- Audit or exam management experience
- Expert in PowerBI
- Expert in Microsoft Excel, PowerPoint, and Word
- Project management experience overseeing multiple, small complex projects
- Effective developing and managing relationships across business units and the organization
- Strong understanding of contact and their impact on projects
- Proficiency with PCs and related software applications (word processing, spreadsheet, presentation, database, and project management applications)
- Excellent interpersonal, verbal, and written communication skills
- Demonstrated skill in producing desired results and achieving goals and objectives
- Demonstrated skill directing and controlling project activities of a broad functional area
- Bachelor's degree in Business, Management, or related field or the equivalent combination of education, training, or experience
- Effective planning, organizational, and problem solving skills
- Effective interpersonal, verbal, and written communication skills
- Demonstrated skill in exercising initiative, good judgment, and making sound and timely decisions
- Demonstrated skill achieving goals and objectives
Desired Qualification(s)
- Advanced Degree in Business, Management, Economics, Finance, or related field
- NCCO or NCRM certification
- PMP/CAPM certification
- Knowledge of Navy Federal's, or other financial institutions', operations
- Working knowledge of Navy Federal's Project Portfolio Management (PPM) standards
- Extensive experience managing multi-disciplinary project lifecycles for financial institutions
Hours: Moonday - Friday, 8:00AM - 4:30PM Locations: 820 Follin Lane, Vienna, VA 22180 | 5510 Heritage Oaks Drive, Pensacola, FL 32526 About Us Navy Federal provides much more than a job. We provide a meaningful career experience, including a culture that is energized, engaged and committed; and fierce appreciation for our teams, who are rewarded with highly competitive pay and generous benefits and perks.
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Equal Employment Opportunity: Navy Federal values, celebrates, and enacts diversity in the workplace. Navy Federal takes affirmative action to employ and advance in employment qualified individuals with disabilities, disabled veterans, Armed Forces service medal veterans, recently separated veterans, and other protected veterans. EOE/AA/M/F/Veteran/Disability EOE/AA/M/F/Veteran/Disability
Hybrid Workplace: Navy Federal Credit Union is a hybrid workplace, and details will be discussed during your interview process.
Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team's discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position
Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.
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