Harvard Maintenance, Inc
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Harvard Maintenance is one of the largest and fastest growing privately owned providers of high quality managed services in the United States. Our success over the last fifty years stems from Harvard’s Inverted Pyramid®, which puts our employees first so they in-turn deliver Service Excellence to our clients. While the majority of our industry cleans for appearance alone, we Clean for Wellness, focusing on health and safety, sustainability, and asset preservation of our clients’ facilities.
We are committed to delivering the industry’s most complete End to End Service Solution. From the time you invite us to bid on your facility through the renewal process at contract’s end, Harvard will provide you with the most complete set of high quality solutions that help you meet your business objectives. Our solutions drive efficiency and high quality while containing costs.
Harvard is one of the most extensively certified companies in the industry. We have been awarded Green Seal GS-42, CIMS GB with Honors, GREENGUARD, and HHPC Day certification. We do not believe cleaning is a commodity. We view cleaning as a valuable part of delivering highly productive, safe, and healthy facilities for the people who occupy them. By having third parties certify our business practices and operational efficacy, you are assured that the promises we make about the service we provide is accurate and executed in your facility.
SERVICE EXCELLENCE
Redefining Service In The Industry
At Harvard, Service Excellence is a guiding light for our employees, sets an expectation for our clients, and defines our business purpose. Our definition of delivering Service Excellence is by being the most transparent, metric-based service provider in the industry and by exceeding our clients’ expectations by consistently surpassing mutually agreed upon key performance indicators (KPI’s).
INVERTED PYRAMID
Putting Employees First
We put our employees first so they in-turn put our clients first. Every employee is valued, given the resources to succeed, and empowered to provide high quality service. Empowering employees allows us to keep our organizational structure flat, improving our response time, and keeping decision making close to our clients. When our employees make decisions and solve problems, we deliver exceptional client service.
INVERTED PYRAMID
Putting Employees First
We put our employees first so they in-turn put our clients first. Every employee is valued, given the resources to succeed, and empowered to provide high quality service. Empowering employees allows us to keep our organizational structure flat, improving our response time, and keeping decision making close to our clients. When our employees make decisions and solve problems, we deliver exceptional client service.
PROCESS OF OPTIMIZATION
Continually Improving Service
Utilizing robust data collected from our quality assurance tools, we continuously improve our processes to ensure that we deliver high quality service over a long period of time. Once our data is collected, we produce Service Intelligence™ dashboards that are shared with our operations’ teams. They evaluate the data, look for deficiencies and areas of improvement, and then adjust the service being provided to ensure continuous improvement and client satisfaction.
INNOVATION & INDUSTRY LEADERSHIP
Staying At The Forefront
We are an industry leader in leveraging technology to improve quality, efficiency, and productivity. We are also a leading member of the Building Services Contractor Association International (BSCAI). Harvard actively participates in industry specific organizations such as BOMA, WFBSC, IFMA, U.S. Safety Council, and the U.S. Green Building Council. We use technology and networking to stay current with trends, opportunities, and challenges in the industry; identifying new methods for improving operational efficiencies.
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Philadelphia, Pennsylvania
Security Guard-31296 Job Site Location US-PA-Philadelphia Requisition ID 2025-31296 Schedule Thursday - Sunday7am-3pm, Monday 3pm-11pm Hire Type Full-Time Position Objective Company Overview: Harvard Protection Services is one of the fastes...
1d
Job Type | Full Time |
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Cleaner - Janitorial Services - 31043
Kalamazoo, Michigan
Cleaner - Janitorial Services - 31043 Job Site Location US-MI-Kalamazoo Requisition ID 2025-31043 Hire Type Full-Time Position Objective Company Overview: The Harvard Companies include entities working to serve the business community in the...
1d
Job Type | Full Time |
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Flushing, New York
Security-Guard - 31292 Job Site Location US-NY-Flushing Requisition ID 2025-31292 Schedule Monday - Friday 7 am - 6 pm Hire Type Full-Time Position Objective Company Overview: Harvard Protection Services is one of the fastest growing, priva...
1d
Job Type | Full Time |
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Site Supervisor - Janitorial Services - 31289
Cincinnati, Ohio
Site Supervisor - Janitorial Services - 31289 Job Site Location US-OH-Cincinnati Requisition ID 2025-31289 Schedule Monday - Friday 6 am - 2:30 pm Hire Type Full-Time Position Objective Company Overview: The Harvard Companies include entiti...
2d
Job Type | Full Time |
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Chicago, Illinois
Security Officer - 31284 Job Site Location US-IL-Chicago Requisition ID 2025-31284 Schedule Wednesday - Sunday 3:00pm - 11:00pm Hire Type Full-Time Position Objective Company Overview: Harvard Protection Services is one of the fastest growi...
2d
Job Type | Full Time |
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Field Supervisor - Janitorial Services (Hopkins)-31285
Hopkins, Minnesota
Field Supervisor - Janitorial Services (Hopkins)-31285 Job Site Location US-MN-Hopkins Job ID 2025-31285 Schedule Monday - Friday 5pm-1am Hire Type Full-Time Position Objective Company Overview: The Harvard Companies include entities workin...
2d
Job Type | Full Time |
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Manhattan, New York
Security-Guard - 31232 Job Site Location US-NY-Manhattan Requisition ID 2025-31232 Schedule Saturday - Sunday - 4:00 pm - 12:00 am Hire Type Part-Time Position Objective Company Overview: Harvard Protection Services is one of the fastest gr...
2d
Job Type | Part Time |
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Cleaner - Janitorial Services - 30619
Detroit, Michigan
Cleaner - Janitorial Services - 30619 Job Site Location US-MI-Detroit Requisition ID 2025-30619 Schedule M-F, 5:00PM-1:00AM Hire Type Full-Time Position Objective Company Overview: The Harvard Companies include entities working to serve the...
2d
Job Type | Full Time |
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Porter - Janitorial Services - Portero-31291
Phoenix, Arizona
Porter - Janitorial Services - Portero-31291 Job Site Location US-AZ-Phoenix Requisition ID 2025-31291 Schedule Monday-Friday 10am-2pm Hire Type Part-Time Position Objective Company Overview: The Harvard Companies include entities working t...
2d
Job Type | Full Time |
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Madison, Indiana
Janitorial Cleaner - 31288 Job Site Location US-IN-Madison Requisition ID 2025-31288 Schedule Monday - Friday, 1.5 hours per night, after 5 pm Hire Type Part-Time Position Objective Company Overview: The Harvard Companies include entities w...
2d
Job Type | Full Time |