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Community Manager

Job Summary

As a part of a company’s marketing team, the community manager is responsible for developing and maintaining relationships between brands and customers.

Primary Responsibilities

  • Serves as a liaison between brands and their customers
  • Communicates with customers through social and digital channels
  • Participates in company-wide live events
  • Responds to customer reviews left on social media platforms
  • Records customer feedback 
  • Brainstorms and creates relevant blog and social media content
  • Keeps track of the number of likes/comments posts get