We use cookies. Find out more about it here. By continuing to browse this site you are agreeing to our use of cookies.

Gaming Supervisor

Job Summary

Responsible for monitoring all activity on the floor at a gaming establishment. Supervises dealers and patrons, handles complaints, attends to malfunctioning machines, and disburses chips or tokens to paying customers.

Primary Responsibilities

  • Observe gaming tables for proper etiquette.
  • Manage casino personnel, including dealers, service workers, and cage attendants.
  • Handle service complaints.
  • Record wagers and compile reports.
  • Ensure that tribal, state, and federal regulations are adhered to during playing of games and wagering.
  • Survey tables for cheaters or suspicious activity.
  • Establish and maintain banks and table limits for each game.
  • Move dealers from game to game.
  • Hire, train, and terminate staff.
  • Explain house rules to both patrons and staff.
  • Establish betting limits and game rules.
  • Comp meals and hotel rooms for VIPs.
  • Evaluate workers' performance.
  • Pay off wagers.
  • Monitor and verify the counting, wrapping, weighing, and distribution of currency and coins.
  • Open and close gaming tables depending on volume of customers.
  • Ensure facility is up to code and has adequate fire protection.
  • Review collection reports and operational expenses.
  • Call for maintenance on malfunctioning machines.

(web-7d798b65c5-nsfsh)