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General Manager

Job Summary

Responsible for managing a single unit, different sectors, or multiple units of a company or organization. Hires and trains employees, prepares reports, and sets budgets.

Primary Responsibilities

  • Set tools and objectives for department or unit.
  • Develop budgets and ensure department adheres to it.
  • Participate in developing policies and procedures.
  • Manage staff.
  • Hire, train, and terminate workers as needed.
  • Determine salary brackets.
  • Handle employee relations.
  • Attend and preside over meetings.
  • Maintain employee records.
  • Manage and direct overall operations.
  • Set goals for each department.
  • Clearly communicate goals to department heads.
  • Measure the success of each department.
  • Manage support staff.
  • Delegate responsibility.
  • Generate and present reports on departmental goals.
  • Participate in seminars and conferences.
  • Motivate and encourage employees.
  • Participate in lead generation and business development.
  • Ensure high customer and client satisfaction.
  • Solicit customer feedback.
  • Ensure inventory is stocked and consistently replenished.
  • Promote company's mission and values.
  • Set district and regional goals.

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