IT Specialist

Responsible for providing technical support to an organization. Troubleshoot computer problems, install computer hardware and peripherals, and support IT departments. 

• Install, configure, and maintain computer hardware and software systems.
• Provide technical support to users by troubleshooting hardware and software issues.
• Manage networks and implement security measures like firewalls and antivirus software.
• Train users on how to use new computer systems and software applications.
• Plan and implement new computer systems and network upgrades.
• Give recommendations on the purchasing of hardware, software, and peripheral components.
• Estimate costs for upper management and set up cost monitoring systems and reporting.