We use cookies. Find out more about it here. By continuing to browse this site you are agreeing to our use of cookies.


Job Summary

Tellers are banking professionals who provide customer service by processing transactions and offering financial advice.

Primary Responsibilities

  • Process various types of financial transactions, such as deposits, withdrawals, loan payments, and check cashing.
  • Accurately count and verify cash and coin currency in a cash drawer, ensuring that the drawer remains balanced and within established limits.
  • Communicate with customers in a professional and courteous manner, addressing their banking needs and answering any questions they may have.
  • Promote bank products and services to customers, such as credit cards, loans, and savings accounts.
  • Resolve customer complaints or issues, escalating to higher-level staff or management as needed.
  • Maintain accurate records and documentation of transactions, including balancing the cash drawer and preparing daily reports and summaries.
  • Adhere to bank policies and procedures, including those related to security, confidentiality, and customer service.
  • Stay up-to-date on industry trends, regulatory changes, and best practices in banking, attending training sessions and professional development opportunities as needed.

The specific duties and responsibilities of a teller may vary depending on the banking institution and the types of services it offers. Additionally, tellers may be required to work weekends, evenings, and holidays to accommodate customer needs.