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Travel Agent

Job Summary

Responsible for helping people make travel arrangements. Converse with clients, book lodging and transportation, and tailor travel plans to satisfy specific requests and preferences.

Primary Responsibilities

  • Arrange travel plans for clients, including booking flights, hotels, rental cars, and activities.
  • Leverage specialized knowledge to get the best deals and ensure the client’s trip goes smoothly.
  • Research travel options and keep up with changes in the travel industry to better serve clients.
  • Answer questions, address concerns, and offer helpful and accurate information to customers. 
  • Communicate effectively with clients to provide them with the best possible experience.
  • Discuss costs with customers and help them stay within their travel budget.
  • Advise customers of their upcoming travel plans and itineraries; make adjustments as needed.
  • Sell airfare, hotel rooms, rental cars, and other products and services related to travel. 
  • Remain knowledgeable about products in order to successfully sell them to customers.
  • Build relationships with clients that are built on trust and can lead to repeat business.
  • Manage all the paperwork associated with each client’s trip (confirmations, itineraries, etc.)