Process Improvement Engineer

Description:
Could you be our next Process Improvement Engineer?

Position: Process Improvement Engineer
Shift: 40

Why work as a Process Improvement Engineer with Main Line Health?

• Make an Impact! As a Process Improvement (PI) Engineer, you are responsible for organizing and managing, as well as assisting with development and execution of, multi-disciplinary PI initiatives with a focus on transformational, system-wide projects as well as local hospital chartered projects. You will work to successfully organize project planning and implementation and focus on ensuring sustainment of performance improvement, process redesign and change management activities throughout the system. In addition, the individual will assist the Director of Performance Measurement, improvement and Analytics in leading critical analyses and redesign of existing processes and workflows to achieve enhanced levels of clinical, financial, service and operational performance.

• Develop and Grow your Career! Invest in furthering your education by seeking certifications or advanced degrees by taking advantage of our Tuition Reimbursement! This position is eligible for up to $6,000 per year based on your Full-Time status.

• Get Involved! Senior Leadership Teams, PE Workstream Leaders, ODB Team, Directors, Managers, Senior/ Executive Managers, Analytics Leaders, Process Improvement Team, IT Project Management Office

• Join the Team! Like our patients, the Main Line Health Family encompasses a wide range of backgrounds and abilities. Just as each of our patients requires a personalized care plan, each of our employees, physicians, and volunteers, bring distinctive talents to Main Line Health. Regardless of our unique design, we all share a purpose: providing superior service and care.

• Position-Specific Benefits include: This position is eligible for up to 240 hours of paid time off per year. We also offer a number of employee discounts to various activities, services, and vendors... And employee parking is always free!

Position: Process Improvement Engineer
Shift: 40 hours. Hybrid

Essential Accountabilities:

Performance Improvement

• Lead project teams and coaches team members in conducting performance improvement and process redesign projects using appropriate analytic and facilitation techniques as the situation requires:
• Assists in development of implementation strategies to maximize impact of improvement given current organizational circumstances and priorities
• Assists in conducting best practice research, process analyses, bench marking and performance baseline measurement activities.
• Improves processes using performance improvement methods such as Lean Six Sigma, DMAIC, PDSA, and re-engineering techniques.
• Develops analytic methodologies and collects and presents data analysis results in a concise and easy to understand manner.
• Measures current organizational and process performance using a variety of qualitative and quantitative techniques including: one-on-one user interviews, user workshops, surveys, observational studies, and statistical analysis.
• Develops process maps of existing and future state processes using appropriate techniques and software.

Project and Change Management

• Utilizes key business skills to organize and manage large complex, multi-hospital projects as well as hospital-wide and departmental projects. Facilitates projects and assists team leaders and members in achieving the stated business objectives:
• Ability to apply performance improvement models and methodologies to complex organization problems
• Apply project management theory and tools to organize, coordinate and implement project goals, timelines and deliverables
• Uses strong oral and written communications skills to effectively convey project progress and results
• Applies group and process facilitation skills in leading groups and individuals
• Brings a strong understanding of the fundamental drivers of a hospital's business performance to the table during project planning and execution.

• Possesses a strong understanding of the change management issues and systemic changes (e.g. organization structure, performance metrics, information systems, role changes) associated with large scale change.

Experience:

• 5 years in process improvement and project management or equivalent experience (healthcare preferred)
• Recent process improvement and project management experience with demonstrated results.
• Excellent organizational, oral and written communication skills.

• Knowledge of concepts, techniques, and methodologies of implementing and coordinating improvement initiatives in a variety of healthcare settings.

• Demonstrated ability to work with interdisciplinary teams. Ability to lead, direct, and instruct teams, utilizing tools to address opportunities for improvement.
• Experience in providing reports and data analysis to a variety of audiences.

Education:

• Bachelor's degree required. Focus on Engineering discipline or Lean Six Sigma Blackbelt training/coursework strongly preferred.
• Master's Degree in related field preferred.

Licensures/Certifications:

• Certified Lean Six Sigma Blackbelt (CLSSBB) strongly preferred.

• Project management training and/or certification preferred.